jobs@bssrecruitment.com 

Vacancies 

This is a selection of the current vacancies that we are handling for local companies. 
 
We are continually working on new job vacancies in Bedford and surrounding areas therefore even if the jobs on this page are not of interest to you we would be happy to receive your CV. This will enable us to match your experience with new opportunities as they arise. 
BSS 
Reference: 
BSS 
Location: 
BSS 
Salary: 
BSS 
 
 
Secondary distribution geographical analysis 
Assist the Director of Sales with the management and delivery of cost saving initiatives which improve service levels and efficiency. 
 
 
• Supply Chain Management 
Support the Director of Sales in management of operational relationship with C&C Group (MGB & TCB) 
Support the Director of Sales in management of operational relationship with Downton’s 
Work with Director of Sales on maintenance of forecasting model in order to determine supplier forecasts 
Work with Director of Sales on Stock Management of all SKU’s 
Assist the Director of Sales with analysis of supplier and logistics relationships 
Assist the Director of Sales with the management and delivery of cost saving initiatives which improve service levels and efficiency 
 
Key Interfaces 
Logistics Provider – CM Downton 
Suppliers – C&C Group (Magners GB & TCB) 
Key Customer & Retailer Associates 
 
Key Performance Indicators (KPIs) 
Complete all Customer Service, Order Processing & Reporting requirements  
in a timely manner 
Logistics Service Levels 
Attend Quarterly meetings (or as appropriate) with suppliers 
Supply Chain efficiency, accuracy of forecasts and stock management 
Delivery of Cost Savings 
 
Key Competencies 
• Technical: 
Commercial Awareness 
Building Strategic Business Partnerships 
Numeracy 
Good IT skills, including experience in Microsoft Excel, Outlook, PowerPoint  
& Word 
Working knowledge of Sage accounting system 
 
• Behavioural: 
Customer Focus 
Customer Service 
Attention to Detail 
Proactivity 
Planning 
Team Working 
 
Additional Skills/Experience/Knowledge 
• Company, Industry & Competitor Knowledge 
• Logistics & Warehousing Knowledge 
• Supply Chain Knowledge 
• Project Management 
• Negotiation 
 
Basic hours of work will be 9.00am to 3.00pm Monday to Friday 
 
Salary £25-27K pro rata 
 
 
Childcare Paralegal 
Reference: 
M03.2966 
Location: 
Northampton 
Salary: 
£16-£18K D.O.E. 
DUTIES INCLUDE: 
Handing a full caseload of childcare matters, providing advice on all aspects of public law children matters Conducting own advocacy Drafting documents, including statements and threshold agreements Creating and maintaining court bundles. Work with existing caseload – develop own practice, File Mangement, Dealing with clients/taking instructions, Completion of Legal Aid. 
 
THE CANDIDATE: 
You will be a hardworking and ambitious paralegal who has gained a minimum of 12 months' experience in Child Law, would consider newly qualified Assistant Solicitor/Childcare Panel Member for the Role. You Should have a genuine passion and desire to continue the excellent service that this firm provides. You will possess excellent communication skills and work with high levels of empathy and integrity. 
 
Hours: 9:00am – 17:30pm Monday to Friday Immediate Start 
 
Based in Northampton 
 
Salary around £28-40K – depending on experience. 
 
Hotel General Manager 
Reference: 
M03.2964 
Location: 
Forest Mere 
Salary: 
£55 - £70K D.O.E. 
 
MAIN DUTIES AND RESPONSIBILITIES 
Customer Service 
To implement the service standards for Reception, Restaurant and Housekeeping, ensuring a high and consistent level of service is given to all guests 
To implement training and coaching of the service standards for each operating department 
To ensure service to guests is engaging and proactive, with great attention to personal presentation, eye contact, body language and interaction 
To review customer satisfaction levels at the resort on a daily basis and action issues from customer feedback promptly 
Brand Standards 
To review current brand standards and ensure they are consistently applied across key customer facing departments (Reception, Restaurants and Café) 
To train and develop the resort teams on how to deliver the brand standards consistently 
To observe application of brand standards by team members and provide feedback, encouraging and/or correcting when appropriate 
Productivity 
To review the rotas of the operating departments on a daily basis to ensure the resort is properly staffed to efficiently handle the anticipated number of guests, while still delivering the expected service standards. 
To manage number of hours scheduled for each operating department so that it falls in line with set productivity targets (Reception, Food & Beverage, Housekeeping) 
To review employee productivity on a weekly basis and address areas of under-performance 
Performance Management 
To establish targets and objectives for the Department Heads of the operational departments (Reception, Restaurants, Kitchen, Housekeeping and Maintenance) and review on a regular basis, providing coaching and direction as necessary 
To support the Department Heads in maximising the potential from operating Department Heads 
To design performance development plans for the operating department heads 
Communication 
To ensure company communication flows through to all employees so all employees are kept informed and engaged 
To escalate any relevant resort information to the Hotel Services Director 
To oversee the daily morning operational meeting, ensuring the departments are effectively briefed and prepared for the day 
To carry out weekly operational meetings with the Department Heads for the hotel side of the business (Reception, F&B, Housekeeping, Maintenance), reviewing any issues and planning for the weeks ahead 
Recruitment 
To directly recruit high-calibre Department Heads for the health resort 
To oversee the recruitment of all front line operational employees of the resort, in conjunction with the respective Department Head, certifying new recruits are aligned with the company philosophy of commitment to service excellence 
 
DESIRED SKILLS & EXPERIENCE 
Proven track record of successfully leading an upscale operation in the hotels and leisure sector 
Strong leadership and people management 
Great attention to detail 
Experience in delivering brand standards with a recognisable upscale hospitality company. 
 
BENEFITS 
We offer industry competitive salaries and an attractive benefits package, which includes: 
Contracted 28 days/shifts annual holiday including bank holidays, which increases with service. 
Generous staff discount in the companies boutique and retail offer. 
Employee and family member discount for mid-week residential breaks at all resorts. 
Complimentary staff spa facility day on successful completion of probationary period. 
Subsidised meals whilst on duty. 
Discounted Club Membership. 
Childcare voucher scheme. 
Participation in Wider Wallet shopping discount scheme. 
 
 
Salary: £55 - £70K D.O.E. 
Senior Account Executive 
Reference: 
M05.2990 
Location: 
London 
Salary: 
Upto £75K D.O.E. 
The company is looking for Senior Account Executive 
 
Role Definition 
Our client is looking for a Senior Account Executive to handle/manage existing Financial institutions (FI) business within the Financial Lines Division. The role will include the management of new opportunities within the existing client base and prospecting for new business generally. 
 
Key Responsibilities 
Consolidate, manage and handle the existing portfolio of FI business 
Provide feedback on specific market/product area to inform business and product development strategies 
Plan own work priorities and activities in line with broader business/functional plans to ensure optimal achievement of company goals 
Actively scan and deal with relevant markets and build relationships, to identify and secure new business/product development opportunities 
Input to the development of new products (and marketing materials) to ensure these are appropriate to requirements of potential clients and territories 
Positively represents the Company to ensure business opportunities are maximised 
Act as a key liaison between clients and brokers where appropriate to ensure requirements are fully understood and best met through the provision of suitable cover, appropriate pricing and efficient servicing 
Actively develop relationships in the market to identify and secure new business opportunities 
Build and maintain strong relationships with internal and external stakeholders to ensure service delivery best meets expectations and is compliant. 
 
 
Skills & Abilities to Perform the role 
High level of numeracy and literacy 
Is confident and has good communication skills including, written, verbal and face to face 
Computer literate 
Able to work independently and use initiative – a self-starter 
Highly organised, with good planning/time management skills. Is proactive 
Negotiation and influencing skills (able to sell) 
Is entrepreneurial and commercially aware 
An attention to detail 
Analytical and able to solve problems 
Able to work flexibly to achieve tight deadlines/targets 
Professional and personable 
Able to positively react to change 
Resilient and calm under pressure 
An ability to learn 
Team player, networks and able to build sustainable relationships 
Ability to plan a budget and monitor. 
 
 
Knowledge & Experience 
Understand the general principles of insurance 
Understand the legal principles of insurance 
Understand the London market operations 
Awareness of the regulatory environment and requirements 
Specific knowledge of Directors and Officers Liability, Professional Indemnity and Crime insurance and in depth understanding of the products and wordings 
Specific systems’ knowledge 
Knowledge of the market within which the company operates including an awareness of competitors, specific territory knowledge, cultural awareness 
Experience of working within an insurance and client facing environment 
Experience of a high pressure, multi-task environment. 
 
 
Qualifications 
GCSE Maths and English (or equivalent) 
A levels minimum (degree level qualification is desirable) 
Attainment of the LLMIT (the Lloyd's and London Market Introductory Test) 
Working towards or has attained ACII/ relevant professional qualification 
 
Salary: Upto £75K D.O.E. 
 
Location: London 
Healthcare Assistant 
Reference: 
ONNS/2909 
Location: 
Bedford 
Salary: 
£7.75-8.75 p/h 
Healthcare Assistant Agency Work and Permanent 
Full or Part time work/Flexible Hours 
No previous care experience required 
Insurance Sales Executive 
Reference: 
J01.2943 
Location: 
Bedford 
Salary: 
£25 - £40K D.O.E. 
Are you a driven salesperson with a proven track record of exceeding targets? 
 
Do you have Business-to-Business sales experience? 
 
If so, have you ever considered becoming an insurance broker? 
 
Due to rapid growth, this progressive client is looking for numerous sales executives to add to their dynamic and vibrant sales floor. 
This client, a Top 100 UK Independent broker specialising in the commercial insurance industry, has a refreshingly positive and enthusiastic perspective on how to win and retain business and offers a lively working environment to match. You will be based in Bedford and support will be provided throughout your journey within the business. 
 
With an energetic working environment and uncapped earnings, a strong sales person will absolutely thrive within the business. Given the ambitious yet realistic expansion plans, longer-term progression opportunities may also be available to the right candidate. The client will also pay for your education to become Cert CII qualified and bonuses are paid on completion. 
 
General duties: 
Working on warm sales leads generated by a closely-linked telemarketing team 
Selling market-leading insurance products to prospective clients 
Retaining repeat business at times through excellent service standards 
 
Essential personal skills: 
Proven track record in exceeding sales targets 
Driven and hungry approach toward sales 
Enthusiastic persona with the desire to succeed 
 
Commission/Bonuses 
8% on all business landed 
The next year at renewal, if the client renews you will earn 8% of the renewal and many times the clients premiums increase due to growth. This is also conducted by a dedicated renewals team giving you the opportunity to focus on selling – current retention rates are 90% across the business 
Most business sold in a month earns a £500 bonus 
Most business sold in a quarter earns a £1000 bonus 
The salesperson of the year wins 2 first class tickets to any destination in the world 
Consistency bonus scheme – if you hit target 2 months in a row you earn £100, 3 months £200 and 4 months £750 and you will be paid £750 a month for every month where you hit afterwards. 
 
Salary: £25-£40K D.O.E. plus uncapped commission and bonus structure 
 
Location: Bedford 
Experienced Lettings Administrator  
Reference: 
A04.2977 
Location: 
Bedford 
Salary: 
£10.00 per hour 
We have an exciting opportunity for a driven individual who is adept at organisation and communication within the lettings environment. In addition to a pro-active attitude, we are seeking a team member who is competent in all aspects of administration, in order to meet our client needs. 
 
Our new team member will be responsible for: 
• Greeting clients; both in person and on the telephone 
• Preparing marketing details 
• Dealing with general property enquiries 
• Diary Management /Booking appointments 
• Applications and referencing tenants 
• Setting up tenancies/Tenancy renewals 
• Booking Inventories 
• Raising Invoices 
• Dealing with maintenance issues 
• General team support 
 
 
Hours: 18-20 per week 
Salary: £10 per hour - Permanent Role 
Location: Based in Bedford 
 
Account Handler - London 
Reference: 
J01.2954 
Location: 
London 
Salary: 
£30- £35K D.O.E. 
Key Responsibilities 
 
Clients 
Develop strong relationships with clients 
Ensure transactions are conducted with full transparency 
Deal with incoming enquiries from clients, insurers and third parties 
Deal with client renewals and mid-term adjustments 
Accompany other team members on client visits as appropriate 
Behave with all clients (both internal and external) fairly and ethically 
 
Suppliers/Markets 
Maintain an appropriate group of preferred markets in each area of activity 
Develop strong relationships with markets 
Negotiate with markets to provide best balance of quality, service and price 
Maintain any ongoing delegated authority contracts appropriately and cost effectively 
 
Broking 
Assist in the creation of comprehensive client and broking documents 
Processing of slips, quotes, indications and endorsements 
Technical duties (including data entry, credit control, chasing subjectivities) 
Assist in planning the most appropriate insurance programme for the client’s demands and needs. 
 
 
Skills and Abilities needed to perform the role 
High levels of numeracy and literacy 
Confident and capable communicator, both written and face to face 
Able to develop customer focused relationships and encourages others to adopt these behaviours, 
Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint 
Able to work independently and use initiative 
Highly organized, with good planning/time management skills. Is proactive 
Negotiation and influencing skills (able to sell) 
Strong attention to detail 
Able to solve problems 
Able to work flexibility and to achieve tight deadlines/targets 
Professional and personable – creates a strong first impression 
Able to react positively to change 
Resilient and calm under pressure 
Team player, networks and able to build sustainable relationships 
 
 
Knowledge & Experience 
Previous experience of working as an Account Handler or similar role within insurance. 
Likely to have experience of managing or supervising others. 
Good understanding of Lloyds and the London market. 
Strong technical knowledge of FCA regulations as they pertain to insurance intermediaries. 
Understanding of processes and procedures within the insurance market. Able to audit and check the work of others. 
 
 
Professional Qualifications 
A level Grade A-C (or equivalent) as a minimum. Degree or other tertiary level qualification is desirable 
GCSE Math’s and English (or equivalent) 
Attainment of the LLMIT (the Lloyd’s and London Market Introductory test 
Progression towards gaining professional qualifications is desired, but not essential 
 
 
Salary £30-35K 
Lettings Negotiator - Part-Time 
Reference: 
A04.2979 
Location: 
Bedford 
Salary: 
£10.00 per hour 
 
Our client is looking to recruit a part-time Lettings Negotiator for 18-20 hours per week. The new recruit would need to be legally oriented and to take over the administration of the legalities. I have Listed below the duties which gives an indication of the tasks required, but of course there will be some overlap with others at various times such as holiday or illness. 
 
Duties include: 
1. Viewings 
2. Valuations 
3. Inspections 
4. Check in and check out 
5. Tradesmen 
6. Unoccupied properties 
7. Rent assessments 
8. Landlord and Tenant insurances 
9. Inventory 
10. Putting together Marketing packs 
11. Deposit negotiations 
12. New business 
13. Gas Certificates 
14. EPC s 
15. Monthly salary timesheet 
16. HMO 
17. Putting properties for rent on Zoopla 
 
 
Salary £10.00 per hour 
 
Based in Bedford 
Sales Executive 
Reference: 
J01.2939 
Location: 
Bedford 
Salary: 
£25-£30K 
Responsible for 
Helping the sales team forward and to aid the growth of the business by answering inbound calls and hunting out and winning back lost business through contacting dormant clients. 
 
Main purpose of job 
To answer incoming calls with the view to getting a sale. 
To forensically follow up any lead, no matter how big or small. 
To look at our existing customers list for the past couple of years and pick out the large companies that we can try and get in with more. 
To look at our existing customers list and find clients that have become dormant, and to try and find out why this is, and to get them back on board. 
 
 
Task:- To answer calls 
Expected Standards 
The company expects you to answers inbound calls within 3 rings and to answer technical queries with the view to getting the sale there and then. You also need to get all the clients details to ensure the system is up to date and the notes on the CRM System are maintained and up-to-date. 
 
Task:- To forensically follow up all Leads, No matter how Big or Small 
Expected Standards 
Getting a wide variety of enquires, ranging from £30 to £800,000. The Company expects 
every lead to be followed up in a timely manner to increase sales. Every follow up is to 
noted on the CRM. 
 
Task:- To win back lost business 
Expected Standards 
Not all your time will be taken up with answering inbound calls and follow ups, so we expect you to contact old existing companies to try and grow them and if a client has stopped 
buying altogether, we expect you to call them, find out why and re-kindle the relationship. 
 
Task:- Attending relevant Conferences and exhibitions to meet the new and existing 
clients to grow a contact. 
Expected Standards 
Attending exhibitions can be very beneficial to get in front of clients and some key decision makers for large corporate companies. The aim will be to get the contact details for later use in developing good sales leads. Conferences will need to be managed and looked at more carefully. Attendance at any event will need approval. 
 
 
Tasks:- Other Sales related tasks 
Expected Standards 
To help out where necessary in the office or out on the road with any sales related jobs that other members of the tea, need assistance with. A key task that will fall into this area will be assisting with our on-line chat platform. 
Criminal Paralegal Graduate 
Reference: 
M03.2968 
Location: 
Northampton 
Salary: 
£16-£18K D.O.E. 
The Role 
Responsibilities include managing your own caseload under supervision in an array of different cases ranging from General crime including, Murder and manslaughter, Drug offences, Firearms, Serious crime, Robbery and armed robbery, sexual offences. 
Liaising with the courts and CPS and other professional agencies and assist in the day to day running within the department. 
 
Crime experience is essential - Ideally, you will be a Police Station Accredited Representative or in the process of obtaining this - Possess outstanding communication and client care skills. The firm prides itself on providing first class, expert advice and representation to clients across the full range of criminal offences. 
 
Their work is across: children and families, adults and carers, court of protection and judicial review. You will also have exposure to other areas of law, including Court of Protection, Education and Public Law. This will make your role extremely interesting and add a lot of strings to your bow. 
 
The team are committed to client care and have an excellent base of connections and work coming in, they are a busy, thriving department. 
 
Requirements 
You must have the LPC and an interest or experience in Community Care, Public Law, Education or Court of Protection work. 
You must work well in a team 
You should have a caring and pleasant attitude 
 
 
 
Hours: 9:00am – 17:30pm Monday to Friday Immediate Start 
 
Based in Northampton 
 
Salary around £16 - £18K – depending on experience. 
BL Claims Manager 
Reference: 
M05.2991 
Location: 
London 
Salary: 
Upto £70K D.O.E.  
Role Definition 
To ensure claims are processed and paid as quickly and efficiently as possible. 
To contribute value added insights to the wider team. 
It is anticipated the role will evolve as part a broader automation of our operating model. 
 
Key Responsibilities 
To ensure claims are processed as quickly and efficiently as possible: 
To receive, assess and process claims notifications in line with coverage terms and conditions 
To coordinate between the company and capacity providers to monitor and ensure the prompt payment of valid claims and timely reporting to all key stakeholders. 
To ensure brokers are fully informed of all developments relating to claims, particularly as regards any delays or disputes 
To manage internal claims procedures, risk management and regulatory requirements, ensuring these are followed and any deviations identified and investigated in line with the company manual 
To coordinate with third party claims adjustors and/or legal representation as required 
To contribute value added insights to the wider the team. 
To provide periodic MI and analysis on claims activity and trends – to include but not limited to large loss summaries (cat and risk), attritional loss monitoring, historic client performance. 
To support the evaluation of outwards purchasing and any subsequent recoveries. 
To research significant historical events in support of our wider understanding of risk and exposure. 
 
Skills & Abilities to Perform the Role 
Able to work independently and use initiative 
Professional and personable 
High degree of resilience and tenacity 
Effective communication skills and strong team player 
Ability to influence and build relationships across the Group 
Efficient and highly organised 
Pro-active and strategic approach to work 
Attention to detail 
Ability to work under pressure to tight deadlines 
Ability to adapt to a rapidly changing business environment and Group structure 
 
Knowledge & Experience 
Reinsurance experience 
Claims experience/experience of working within an insurance and client facing environment e.g. experience in Claims Executive Role 
Experience of a high pressure, multi-task environment 
Good understanding general principles of insurance 
Good understanding of London market operations 
Understanding of broking and underwriting process 
Understanding of claims handling process 
Knowledge of the market within which the company operates including an awareness of competitors, specific territory knowledge, and cultural awareness. 
Awareness of the regulatory environment and requirements e.g. FCA rules, data protection, money laundering 
 
Compliance & Regulartory Responsibilities 
To remain compliant with FCA requirements at all times 
To obtain appropriate approvals to ensure compliance with company policy, procedures and regulatory requirements/rules, with regards to data protection, money laundering etc. 
To share ideas, best practice and other information within the team 
Ensure that own performance, HR and T&C records are up to date and meet the Company’s requirements 
Maintain accurate records and deal with correspondence appropriately 
 
 
Salary: Upto £70K D.O.E. 
 
Location: London 
Claims Administrator 
Reference: 
M03.2974 
Location: 
Bedford 
Salary: 
£20K  
 
ROLE DEFINITION 
The company is a wholesale global broker, supporting international clients by delivering a range of insurance and reinsurance broking products and solutions, developed around specialist insurance lines. This team is focused on supporting the business by delivering effective and compliant onboarding of clients, insurers and other parties. They may be required to work with colleagues who are based in other global locations. The job holder will ensure that responsibilities are completed in accordance with the relevant Company and/or Group policies. 
 
KEY RESPONSIBILITIES 
Administers processes to ensure successful onboarding of client, insurers and third parties. 
Utilises appropriate administration systems to establish relevant information and keep accurate records. (Current systems are Global and ARAS) 
Works closely with other members of the team to ensure that Security and Counterparty Queries are effectively resolved 
Deals with enquiries from the business and is able to explain issues, concisely and clearly 
Respond to the department’s general administration support requirements as appropriate 
Behave with all clients (both internal and external) fairly and ethically 
 
SKILLS & ABILITIES TO PERFORM THE ROLE 
Good written and oral communication skills 
Able to solve problems 
Able to prioritise work effectively. 
Works well in a team environment ensuring that colleagues are aware of any relevant issues. 
Keyboard skills and is able to utilise Microsoft office products 
 
KNOWLEDGE & EXPERIENCE 
No previous experience of working in a similar role is necessary although an understanding or working knowledge of the London insurance market would be advantageous. 
 
PROFESSIONAL QUALIFICATIONS 
• Educated to A level standard or equivalent 
 
Based In Bedford, Salary £20k 
Insurance Administrator 
Reference: 
F02.2956 
Location: 
Bedford 
Salary: 
£17.5K 
Role Definition 
An exciting entry level position exists for a bright and enthusiastic person seeking to build a career in the Insurance industry. This is an ideal opportunity for a confident, personable and hardworking individual to work in a great team whilst gaining valuable experience to progress. As a Technician you will provide back office technical administration support to operating teams within the Marine, Energy & Construction Division ensuring that responsibilities are completed in accordance with applicable Company and /or Group policies. 
 
Key Responsibilities 
Clients: 
Develop strong relationships with the Business Units 
Respond to the Business Units’ requirements as appropriate 
Develop strong relationships with clients as appropriate 
Deal with incoming enquiries from clients, insurers and third parties as appropriate 
Deal with client renewals and mid-term adjustments as appropriate 
Behave with all clients (both internal and external) fairly and ethically 
 
Administration 
Assist in the creation of comprehensive client and broking documents 
Processing of slips, quotes, indications and endorsements 
Technical duties (including data entry, credit control, chasing subjectivities) 
Ensure up to date records are maintained at all times on the Company systems 
 
 
Skills and abilities needed to perform the role 
An ability to work to deadlines and to support other members of their team to achieve common goals 
Excellent written and verbal skills. Previous experience of drafting out client related documentation is desirable but not essential 
Computer literate, ideally with working knowledge of Microsoft Office products 
Strong attention to detail and an ability to produce accurate work under pressure 
 
Qualifications 
• GCSE’s (or equivalent) including Grade A-C in English and Maths essential 
• Progression towards gaining professional qualifications is desired, but not essential 
 
 
Salary £17.5K 
 
Academy Graduate/Trainee 
Reference: 
Joe Parry 
Location: 
Bedford 
Salary: 
£18-£20K 
 
Our Client holds insurance programmes for over 2,500 clients which equates to over 4,500 policies. As an established and growth orientated company, our projected premium income for the forthcoming 12 months should grow and exceed £15m. As relationships with our preferred insurers continue to grow and develop, the future looks bright for all their clients and employees alike. Based on the fact that our renewal retention lies at 96% of our commission/fee income, our service speaks for itself. 
 
For us, experience is not everything. You will be an enthusiastic self-starter who is keen to learn and develop quickly. You may begin your career with our client in their dedicated Admin or Accounts teams, but the fluidity and flexibility of the Academy ensures that should you show the competence, drive and commitment to a career with us, then there is no obstacle to movement to the Sales Support and Renewals teams, and ultimately to your graduation as a qualified specialist construction insurance consultant. We’re all about growing our future. 
 
You will be sponsored to achieve a certificate in Insurance through the Chartered Insurance Institute. Our Client understands the benefit of developing ambitious and motivated people and it is our hope that the Academy will produce the future leaders of the company. 
 
We provide one of the best benefits packages in the business, including the unique future opportunity to earn from your own renewals book, which comes with huge earning potential and long-term opportunity. We also have highly competitive individual and company wide bonus schemes, monthly sales awards and numerous other incentives and corporate events that team members can enjoy. 
 
Working hours are 9.00am-5.00pm, Monday to Friday. We are located in Bedford and offer a great working location with free parking. Our offices are modern and innovative and provide the perfect platform for people to thrive and develop. 
 
We offer a competitive starting salary depending on experience and the potential to earn significant additional bonuses. 
We are proud to be an equal opportunity employer and value diversity. 
Accounts Payable Part-time Temporary 
Reference: 
BSS 
Location: 
Hemel Hempstead 
Salary: 
£25-£30K pro rata 
Main Duties 
 
• Producing creditor list and supplier payment run on a weekly basis 
• Working with various Departments to ensure that the purchase authorisation procedure is followed 
• Purchase Ledger including posting approved invoices, reconciling statements and Supplier queries 
• Raising purchase order numbers 
• Assist with cost control with departmental budgets 
• Reconcile purchase card statements 
• Process petty cash for all depots 
• New customer registration forms 
• Account’s filing of paperwork 
• Processing credit card payments on a weekly basis 
• General Ad Hoc duties as requested 
 
Skills Required 
• Ability to work with multiple departments and people with different skill sets. 
• Strong excel skills 
• Basic working knowledge of Account’s 
• Sage Line 50 experience preferable but not essential 
 
 
Temporary Role 3-6 weeks - 5 hours per day 
 
Location: Hemel Hempstead 
 
Salary: £25-£30K Pro Rata 
Accounts Assistant 
Reference: 
M05.2985 
Location: 
Cambridge 
Salary: 
£17K-£26K D.O.E. 
We are currently recruiting for an Accounts Assistant to join our Accounts team. Reporting into the Dealership Accountant 
As an Accounts Assistant, you will pay an important part in supporting the dealership with sales related administration and the production of invoices for dealership; you will assist with day-to-day administration such as scanning and filing. You will work closely with the sales team to ensure that stock checks and VAT returns are completed in line with SLAs. 
 
Day to day responsibilities will include: 
Assist in the monthly production of accounts 
Paying of invoices 
Daily reconciliation 
Cash forecasting 
Daily banking 
VAT reports 
Support in month reporting 
General office duties 
 
Your experience: 
You should be able to demonstrate experience within a similar role, you should be used to using accounting software. 
Experience within a motor dealership would be desirable along with use of accounting software Kerridge. 
You should have a ‘can do’ attitude and enjoy a busy working environment. 
Opportunity to develop skills further 
 
Job Types: Full-time, Permanent 
Experience: Ideally AAT level 1 minimum, Accounts Knowledge: 1/2 years (Required) 
Paralegal Graduate 
Reference: 
M03.2969 
Location: 
Stevenage 
Salary: 
£16-£18K D.O.E. 
Responsibilities 
Assisting and supporting fee earners 
Privately and publicly funded cases 
Child protection. 
File Management. 
Completion of Legal Aid 
Social care disputes 
Care proceedings 
Supervision orders 
Special guardianship applications 
Attending Public Law Outline meetings 
 
The Candidate 
Applications are encouraged from paralegals with a minimum of one year’s experience in childcare 
Full knowledge of Legal Aid and CCMS is required 
Being able to work independently and as a part of the team is essential 
Ideally, you will have excellent IT skills. 
Exceptional client care skills is necessary 
 
 
Hours: 9:00am – 17:30pm Monday to Friday Immediate Start 
 
Based in Stevenage 
 
Salary around £16 - £18K – depending on experience. 
Commercial Business Development 
Reference: 
F02.2961 
Location: 
Bedford 
Salary: 
£30-40K D.O.E. 
Summary of role: 
In support of the Business Development Director responsible for the market, the post-holder will prepare marketing materials, plan and execute events, identify target sales prospects, and proactively make initial contact with interested customers to build a pipeline. Later in the sales process the post holder will be responsible for supporting negotiations with customers, for coordination with them on marketing and promotional materials and for managing and reporting on commercial market sales activity according to the company’s processes. The post holder will be expected to travel in support of sales activities – the market for the product is worldwide. 
 
Key accountabilities: 
 
The successful candidate will be responsible for: 
Management of the company’s sales databases and pipeline information 
The identification of prospective customers and development of the company’s relationship with them, by telephone e-mail, by face to face meetings and by events 
The development and distribution of marketing materials 
Coordination with customers over promotional activities and the use of the company’s marketing materials and branding 
Provision of economic and aircraft performance data to prospective customers to support their business case for the aircraft 
Liaison with other departments to develop aircraft costs and to feed in customer requirements 
Maintaining professional and technical knowledge by reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. 
Assisting the Business Development Director in the negotiation and management of customer contracts. 
 
 
Person Specification: 
 
Education/Training/Qualifications:  
Formal education to age 18, University Degree or equivalent relevant experience. 
 
Experience:  
4 years Sales experience 4 years’ experience in an industry with a complex product 
 
Skills/Abilities/Competencies:  
Bias to action 
High energy and self-starting 
Outgoing with excellent telephone manner and interpersonal skills 
Excellent written and spoken English, strong presentation skills 
Intellectually adaptable 
Team working mentality 
Ability to assimilate technical and financial information Some aviation, aerospace or travel industry exposure giving background knowledge 
Understanding of creative industries such as graphics and video creation 
 
Personal Attributes:  
Resilient, flexible and adaptable. 
 
Other Requirements:  
Willingness to travel regularly on company business and be based on site in the company facilities for the remainder of the time. 
 
 
Salary: £30- £40K D.O.E. 
Commercial Insurance Consultant 
Reference: 
J01.2537 
Location: 
Bedford 
Salary: 
£20-24K + 15% OTE 
Experience in sales and account management. 
A fabulous opportunity for someone who wants to excel and reep the rewards. 
Our client are looking for candidates to join their Insurance team based in Bedford. 
They are an ever expanding firm having just extended their office and are continuing this growth year by year. 
They are looking for candidates who have either accounts management or sales experience. 
They will prepare the right candidate in terms of teaching the fundamentals of the insurance world. 
They are after confident people who are also professional. 
There are excellent opportunities to progress should you put in the hard work. 
Our client will also invest in professional qualifications i.e. Chartered Institute of Insurance and Microsoft drive accreditation. 
 
Salary £20-24k p/a + 15% OTE (this will be negotiable for more esteemed candidates). Extensive bonus packages are also available predicated on performance. 
Goods In/Out Team Leader 
Reference: 
M05.2992 
Location: 
Bedforshire 
Salary: 
£24-£26K 
You will contribute to the achievement of your area(s) objectives by delivering Health and Safety and Operational Excellence for the area(s) whilst motivating, managing and developing your team. You will be accountable for and responsible for monitoring operational KPIs using information to identify improvements for operational performance. The Team Leader will also act as a front line extension of the GID Manager’s authority and will deputise for the GID Manager as and when required. 
 
You will be responsible for the day to day functioning of the team along with really bringing the best out of your team. You will be highly motivated, hands on, forward thinking, passionate and eager to bring on board new ideas, with an inspirational attitude and a genuine desire to succeed. You will enjoy spending the vast majority of your day driving and communicating high standards and expectations to the team. You will be an inspirational leader always looking to encourage your team to challenge and improve safety, processes, driving product quality and ensuring efficiency in the most cost effective manner. You will support in creating an environment where critical thinking and constructive challenging is the norm. You will be instrumental in developing, encouraging and maintaining a culture of responsibility, ownership, accountability, engagement, high performance, empowerment, teamwork and effective positive communication. 
 
As a Team Leader you will be directly responsible for your Team Members. You will be required to deliver Health and Safety targets, Operational Excellence, support Production targets, meet and exceed all Technical/Quality specifications/targets and all other agreed KPIs. As a Team Leader your priority is to lead and manage your area(s), effectively control all stock movements, ensure the delivery of Raw Materials to the relevant production lines within set timescales, dispatching customer orders safely, on time and in full, to required quality standards and within budget. You will support the GID Manager to optimise profitability in conjunction with short and long-term business strategies, goals and objectives. 
 
 
HEALTH AND SAFETY 
Responsibility for the Health and Safety and the duty of care for yourself, colleagues, contractors, public and volunteers to deliver a safe working environment 
Adhere to current H&S legislation and the Company H&S policy. 
 
ESSENTIAL SKILLS AND KNOWLEDGE 
Excellent Health and Safety and Quality focus 
Customer focused. 
Very good leadership skills with a persuasive, supportive and inspirational leadership style 
Very good communication skills 
Very good people skills - personable, empathetic and able to build rapport. 
High energy, Driven, Can do Attitude and Confident 
Able to develop and motivate others 
Able to engage, instil trust and respect 
IT Literate – Confident in its use 
Maintains very High Standards and effectively communicates these to the team 
Very good Team Working skills and High Performance Team Building skills 
Ability to prioritise, make data driven decisions and work on own initiative 
Able to work under pressure and deliver results to a defined deadline 
Logical, analytical mindset with strong problem solving skills 
Self-motivated and Performance Driven 
Flexible and Open to Change 
Effective planning and organisation skills with attention to detail 
Innovative and able to challenge the status quo 
Continuous Improvement driven 
 
DAY TO DAY 
Ensure all Team Members are working safely to standards and practises. Exercise accountability and responsibility through a duty of care for those activities undertaken by Team Members. 
Practice and encourage others to deliver the highest standards of Health and Safety at all times in your area(s) and ensure that all plant and equipment is maintained to these high safety standards. Demonstrate a commitment at all times to employee safety across your area(s). 
Assist the GID Manager in driving through a culture change within the GID department with an unwavering focus on Health and Safety and Product Quality. Champion a culture of ‘zero’ injuries, ensuring all team members are educated and trained in the fundamentals of Health and Safety. 
Take ownership of a Continuous Improvement World Class Manufacturing program within your area(s). 
Assist the GID Manager in regularly reviewing and updating Risk Assessments. Ensure SOPs and SSOW are regularly reviewed, updated, trained out and audited. Ensure Risk Assessments and SSOW are completed following any changes to processes or equipment. 
Ensure all engineering works are reported swiftly and accurately on the Pirana maintenance system. In conjunction with the Engineering team, action plan all breakdowns to minimise disruption and downtime within your area(s). 
Develop an excellent close working relationship with the GID Manager, Technical Leader, the Hygiene Leader and the QA Leader. 
To co-ordinate with all the business functions driving value for the business and the customer. 
Ensure effective positive communication across your team and with other departments. Ensure all Health & Safety concerns, equipment breakdowns, maintenance tasks, quality concerns and potential customer delivery issues are communicated to the appropriate team in a time sensitive manner. 
Able to delegate jobs and responsibility to your team and be competent in making decisions under pressure. 
Able to drive performance via numbers, data and KPIs by focusing on hourly, daily and weekly area(s) performance. 
Encourage a Health and Safety and Product Quality priority mindset with active support and encouragement for Team Members to voice their concerns regarding Health and Safety or Product Quality issues. 
Provide leadership, support, direction and assistance to all your Team Members in their assigned duties. Liaise with the Team Members on operational and personnel issues encouraging an open, respectful, teamwork orientated and honest culture. 
Supervision of all direct reports during the shift including the training, coaching, performance managing and mentoring of the team. Provide regular constructive feedback to Team Members. 
Pro-actively manage personal and team performance, and possess the ability to deal with resultant actions effectively and efficiently. Manage your teams holiday rota and all absence in order to minimise any disruption to your area(s). 
Ensure professional people management in line with business values, standards and performance management processes, and contribute to high levels of employee engagement. 
Contribute to building and developing multi-skilled high performing teams. Active involvement in the selection and training of production Team Members. Develop a training plan to engage and empower the team to become multi-skilled across the GID department. 
Support the GID Manager in managing the disciplinary process and investigating accidents. 
Lead or attend allocated site tier meetings/briefings. Conduct daily team briefs. 
Ensure you and your team follow company-wide policies and procedures. 
Ensure all transactions are completed accurately and in a timely manner. Ensure accurate stock counts. 
Ensure all Raw Materials, Finished Product and Packaging, are receipted, labelled, stored and/or dispatched accurately and efficiently. 
Assist in developing and maintaining an effective, robust team member equipment/factory care system. 
Ensure planning and scheduling is completed efficiently by utilising resources effectively. 
Ensure all checks and recording systems for work completion (H&S, Quality, Supplier, Customer, Performance, Maintenance, Delivery, Cost and HR etc.) are correctly checked, completed and compiled with all relevant information clearly and fully recorded and documented. 
Responsible for maintaining the highest standards of housekeeping ensuring self and team work to Current Good Manufacturing Practices at all times. Meet and surpass all external and internal audit standards. 
Be an ambassador for the company at all times, behaving in a professional and courteous manner with both internal and external customers. 
Any other ad-hoc duties as required. 
 
 
Hours for this are 07:30-16:30 for Goods IN and 10:00-19:00 for Goods OUT while training and expect both to be 07:30-16:30 going forwards after training. 
Healthcare Assistants - URGENTLY NEEDED 
Reference: 
Nisha 
Location: 
Bedford 
Salary: 
£9.20p/h plus bonuses 
Our client is looking for full-time or part-time carers, must speak and write good English, also have their own vehicle. 
 
Full training is given and you must have a DBS. 
 
Good rates of pay offered for loyalty and commitment. 
 
 
£9.20 per hour plus additional bonuses 
 
Land & Development Manager 
Reference: 
J06.2997 
Location: 
Bedford 
Salary: 
£40-50K 
 
Requirements 
• Experience in buying and selling land for residential development and other uses 
• Proven Track record of completing on deals 
• Self-motivated, enthusiastic, diligent 
• Team player, but able to work alone as required 
• Good interpersonal skills 
• Agent/developer contacts 
 
Preferred 
• Good understanding of planning system 
• Experience in project management of strategic land projects 
• Experience of care and retirement sector 
 
Key Responsibilities 
• Acquisition of land 
• Leading on land acquisitions on clients’ behalf 
• Identifying development opportunities from strategic searches and agents 
• Liaising with landowners and their representatives 
• Preparing development appraisals and assessing the potential risk and reward 
• Negotiating terms and reviewing contracts. 
• Disposal of land 
• Leading on land sales on clients’ behalf 
• Creating a disposal strategy to best suit the nature of the site and needs of the landowner, and identifying and meeting with suitable buyers 
• Writing marketing material and reviewing offers 
• Drafting Heads of Terms and advising during legal process 
 
 
Other Responsibilities 
• Managing the Land Department 
• Representing the Land Department in board meetings (as required) 
• Writing quarterly board reports and income projections (as required) 
• Mentoring graduates and other new staff working in the Land Department (as required) 
• Project management of strategic land promotion 
• Instructing and managing external consultants 
• Monitoring promotion costs and managing accounts 
• Considering promotion strategies and land uses 
 
Salary: £40-£50K D.O.E. 
 
Location: Bedford 
Hotel Reception Manager 
Reference: 
M05.2993 
Location: 
Boughton Lees 
Salary: 
Upto £25K 
We have a superb opportunity for a Reception Manager to join the team. As Reception Manager, you will be required to ensure every guest receives the ultimate in customer service. You will be an effective communicator, experienced in complaint handling, a true motivator of people and fully experienced in all aspects of Front Office including collating guest feedback, billing and revenue posting. Must also have a strong grasp of standards and be a good trainer/implementer. Small team of 4 receptionists and 4 porters to manage, supported by a strong management structure across the Hotel. A minimum of 3 years’ Front Office experience is required at Supervisory level or higher. 
 
IN HOUSE BENEFITS TO ROLE ARE: 
We offer industry competitive salaries and an attractive benefits package, which includes: 
 
Contracted 28 days / shifts annual holiday including bank holidays, which increases with service. 
Generous staff discount in the Resort’s boutique and retail offer. 
Employee and family member discount for mid-week residential breaks at The Company resorts. 
Complimentary staff spa facility day on successful completion of probationary period. 
Subsidised meals whilst on duty. 
Discounted Club Membership. 
Childcare voucher scheme. 
Participation in Wider Wallet shopping discount scheme. 
Option to join private healthcare scheme. 
Training and development opportunities. 
 
 
Salary is upto £25K D.O.E. 
Graduate Criminal Paralegal 
Reference: 
A04.2975 
Location: 
Luton 
Salary: 
£16 - £18K 
The Role 
Responsibilities include managing your own caseload under supervision in an array of different cases ranging from General crime including, Murder and manslaughter, Drug offences, Firearms, Serious crime, Robbery and armed robbery, sexual offences. 
Liaising with the courts and CPS and other professional agencies and assist in the day to day running within the department. 
 
Crime experience is essential - Ideally, you will be a Police Station Accredited Representative or in the process of obtaining this - Possess outstanding communication and client care skills. The firm prides itself on providing first class, expert advice and representation to clients across the full range of criminal offences. 
 
Their work is across: children and families, adults and carers, court of protection and judicial review. You will also have exposure to other areas of law, including Court of Protection, Education and Public Law. This will make your role extremely interesting and add a lot of strings to your bow. 
 
The team are committed to client care and have an excellent base of connections and work coming in, they are a busy, thriving department. 
 
Requirements 
You must have the LPC and an interest or experience in Community Care, Public Law, Education or Court of Protection work. 
You must work well in a team 
You should have a caring and pleasant attitude 
 
 
 
Hours: 9:00am – 17:30pm Monday to Friday Immediate Start 
 
Based in Luton 
 
Salary around £16 - £18K – depending on experience. 
Account Executive Financial Lines 
Reference: 
J06.2994 
Location: 
London 
Salary: 
£50K D.O.E. 
Role Definition 
To manage clients’ insurance requirements in accordance with the relevant Company and/or Group policies to achieve targets, develop the business and deliver an excellent and comprehensive service. Negotiate with markets to obtain the best available terms to meet the clients’ requirements. 
 
 
Key Responsibilities 
 
Clients 
Develop strong relationships with clients 
Ensure transactions are conducted with full transparency 
Deal with incoming enquiries from clients, insurers and third parties 
Deal with client renewals and mid-term adjustments 
Accompany other team members on client visits as appropriate 
Behave with all clients (both internal and external) fairly and ethically 
 
Suppliers/Markets 
Maintain an appropriate group of preferred markets in each area of activity 
Develop strong relationships with markets 
Negotiate with markets to provide best balance of quality, service and price 
Maintain any ongoing delegated authority contracts appropriately and cost effectively 
 
Broking/Administration 
Assist in the creation of comprehensive client and broking documents 
Processing of slips, quotes, indications and endorsements 
Technical duties (including data entry, credit control, chasing subjectivities) 
Ensure up to date records are maintained at all times on the Company systems 
Assist in planning the most appropriate insurance programme for the client’s demands and needs 
 
 
Skills & Abilities to Perform the role 
High levels of numeracy and literacy 
Confident and capable communicator, both written and face to face 
Able to develop customer focused relationships and encourages others to adopt these behaviours, 
Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint 
Able to work independently and use initiative 
Highly organized, with good planning/time management skills. Is proactive 
Negotiation and influencing skills (able to sell) 
Strong attention to detail 
Able to solve problems 
Able to work flexibility and to achieve tight deadlines/targets 
Professional and personable – creates a strong first impression 
Able to react positively to change 
Resilient and calm under pressure 
Team player, networks and able to build sustainable relationships 
 
 
Knowledge & Experience 
Previous experience of working as an Account Handler or similar role within insurance 
Likely to have experience of managing or supervising others 
Good understanding of Lloyds and the London market 
Strong technical knowledge of FCA regulations as they pertain to insurance intermediaries 
Understanding of processes and procedures within the insurance market. Able to audit and check the work of others 
 
 
Qualifications 
A level Grade A-C (or equivalent) as a minimum. Degree or other tertiary level qualification is desirable 
GCSE Math’s and English (or equivalent) 
Attainment of the LLMIT (the Lloyd’s and London Market Introductory test 
Progression towards gaining professional qualifications is desired, but not essential 
 
 
Salary: Upto £50K D.O.E. 
 
 
School Cleaner - DBS REQUIRED 
Reference: 
Lisa Ford 
Location: 
Kempston 
Salary: 
£8.00 per hour 
Cleaner urgently required for a school based in Kempston, training will be given to operate the floor cleaner. 
 
Must have a current DBS. 
 
Hours are 3.30pm to 6.00pm Monday to Friday, Temp to Perm Role 
 
Salary: £8.00 per hour 
Click on this text to edit it. 
BSS 
Reference: 
BSS 
Location: 
BSS 
Salary: 
BSS 
 
Claims Technician 
Reference: 
011.2925 
Location: 
Bedford 
Salary: 
£17.5K 
The company is looking for Claims Technician 
 
An exciting entry level position exists for a bright and enthusiastic person seeking to build a career in the Insurance industry. 
 
As a Claims Technician you will join our Specialty Claims team based in Bedford. You will be assisting the administration of clients’ claims in accordance with the relevant Company and/or Group policies to achieve targets, develop the business and deliver an excellent and comprehensive service. 
 
The successful candidate is likely to be seeking an entry level position where training and development will be given or may already have office based experience and be looking to develop a career in insurance. 
 
This is an ideal opportunity for a confident, personable and hardworking individual to work in a great team whilst gaining valuable experience to progress. 
 
 
Key responsibilities 
Clients 
• Develop strong relationships with divisional teams 
• Respond to the teams’ requirements as appropriate 
• Behave with all clients (both internal and external) fairly and ethically 
 
Administration 
Process claims in accordance with the claims OPM 
Create claims documents when appropriate 
Ensure up to date records are maintained at all times on the company systems 
Interpret instructions and issues arising, and then implement actions according to policies and procedures 
 
Compliance 
Ensure compliance with all applicable Group and/or Company policies and procedures 
Ensure correct authorisation is obtained and processes followed when required by the Group and/or Company policies and procedures 
Ensure compliance with legal and regulatory requirements 
Ensure that own performance, HR and T&C records are up to date and meet the Group and/or Company’s requirements 
Maintain accurate records and deal with correspondence appropriately. 
 
Skills & Abilities 
Attention to detail with ability to process information accurately 
Ability to work effectively within a team 
Prioritisation and organisational skills 
Self-motivated 
Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint 
Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders 
Able to undertake and demonstrate competence in technical training, as required by the industry regulator 
Willingness to study for professional examinations. 
 
 
Knowledge & Experience 
Experience not essential, training will be given 
Basic technical knowledge of FCA regulations as they pertain to insurance intermediaries 
Understanding of processes and procedures within the insurance market and the impact this has on the claims process is ideal 
Previous experience of working in a team or customer focused environment would be ideal. 
 
 
Qualifications 
• A level Grade A-C (or equivalent) 
Summer Worker x2 
Reference: 
David Munday 
Location: 
Wilden 
Salary: 
£9.00 p/h 
Period 8 Weeks – Immediate Starter 
 
Required for manual work to assist an infrastructure company with works over the summer holidays. 
You will be assisting to install structure cabling, using power tools etc. 
Applicants must be 18 plus to comply with insurance requirements. 
Ideally a car driver 
 
General Assistance / Maintanance 
 
Hour: Full Time 
 
Location: Wilden 
 
Salary: £9 p/h 
Associate Director 
Reference: 
J06.2996 
Location: 
Bedfors 
Salary: 
£45 - £50K  
Role as Associate Director 
• Ambassador for the company 
• Providing senior leadership across the business 
• Building existing client relationships and generating new business. 
• Board attendance and contribution 
• Role model for junior planners 
• Mentor and guide for junior planners 
• Expert in the profession and meet professional code of conduct 
• Self-promotion to advance the business 
• Assist in the appointment of new team members 
• Manage day-to-day needs of the Planning team 
• Identify new instructions 
• To improve the methods of achieving new instructions 
• To lead on celebrating the success of the Planning Function and maintain high morale 
 
Role as a Planner 
To utilise all experience to provide guidance, assessment and advice to a client in all aspects of the planning process 
To identify the role of other experts and manage their role within the planning process 
To appear on behalf of clients in all forums, including meetings, committee, appeal hearings and inquiries, at EiP sessions 
Performing strategic planning research and policy development including assessments of development potential. 
Making site inspections and assessing merits of proposals. 
Keeping abreast of relevant legislation and latest planning laws. 
Giving guidance to engineers/architects on the production of drawings and supplemental planning information in relation to planning submissions 
To give honest, accurate and clear advice to all clients and potential clients 
Coordination and management of multi-disciplinary teams for major projects 
Supporting the preparation and delivery of public consultation and stakeholder 
Manage files and cases efficiently and effectively 
Ensure the data and files associated with the planning function is well ordered and accessible 
Maintain CPD in accordance with Professional Standards 
Assisting the Marketing Manager in preparing and providing research articles, blogs, planning related news 
Presentations at internal/external CPD 
 
Role as a Consultant: 
Efficient and reliable Time recording 
Timely and efficient preparation of invoices throughout the month and at the end of specific stages of a project 
Mitigate risk of projects to ensure that all professional fees are charged and paid in accord with instruction 
Work efficiently on projects and within budgets 
Seek extension to budgets in advance to manage the client’s expectation. 
Maintain a steady workflow and invoice schedule. 
Ensure that monthly invoicing data is provided as requested and in a timely fashion 
To avoid giving rise to a claim of negligence 
Meet minimum income earning requirements as an individual and as part of a team. 
Respond positively to all reasonable requests from Senior Directors and Board Members 
Preparing quotes 
Managing client expectations 
 
 
Key skills 
Exemplary planning skills including a detailed understanding of the planning application process 
Client facing skills with the ability to present and communicate at senior levels and across a range of stakeholders 
Keen knowledge and expertise of planning practice legislation 
Outstanding project management skills coupled with timeliness and accuracy 
Excellent report writing with a natural ability to explain and discuss planning issues for a varied audience 
Business development skills with a track record of creating new pipelines 
A talent for line management and team leadership with the ability to mentor and develop junior colleagues 
Ability to prioritise workloads and juggle competing demands 
Strong networking skills with the ability to build contacts across the industry 
Skilled in planning software and data systems 
Good interpersonal skills and a team player 
Strong ability to generate fees for the business and to excel 
Adaptable and willing to learn 
 
Salary: £45-£50K D.O.E. 
 
Location: Bedford 
Trainee Insurance Administrator 
Reference: 
J06.2998 
Location: 
Bedford 
Salary: 
£17.5 - £19K 
Role Definition 
Provide technical and admin support to the Property & Casualty Division. Ensure that responsibilities are completed in accordance with the relevant Company and/or Group policies. 
 
Key Responsibilities 
Clients 
Develop strong relationships with the Divisional teams 
Respond to the teams’ requirements as appropriate 
Behave with all clients (both internal and external) fairly and ethically 
 
Markets 
Develop strong relationships with markets 
Maintain any ongoing delegated authority contracts appropriately and cost effectively 
 
Administration 
Assist in the creation of comprehensive broking, client and other types of documents 
Processing of slips, quotes and indications 
Technical duties (including data entry, credit control, chasing subjectivities) 
Ensure up to date records are maintained at all times on the Company systems for the teams 
Interpret instructions and issues arising, and then implement actions according to policies and procedures 
 
 
Skills and Abilities needed to perform the role 
Attention to detail with ability to produce accurate documentation 
Ability to work effectively within a team and answer queries from less experienced members of staff 
Prioritisation and organisational skills 
Self motivated 
Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint 
Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders 
Able to undertake and demonstrate competence in technical training, as required by the industry regulator 
Willingness to study for professional examinations 
 
Knowledge and Experience 
Experience in a similar role is desired, but not essential 
Understanding of processes and procedures within the insurance market is preferable 
 
 
Professional Qualifications 
• GCSE’s (or equivalent) including Grade A-C in English and Maths essential 
• A level (or equivalent) 
• Progression towards gaining professional qualifications is desired, but not essential 
 
 
Salary: £17.5 - £19K 
 
Location: Bedford 
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