jobs@bssrecruitment.com 

Vacancies 

This is a selection of the current vacancies that we are handling for local companies. 
 
We are continually working on new job vacancies in Bedford and surrounding areas therefore even if the jobs on this page are not of interest to you we would be happy to receive your CV. This will enable us to match your experience with new opportunities as they arise. 
Healthcare Assistants 
Reference: 
Katie 
Location: 
Bedford 
Salary: 
£8.75 - £9.75 
 
HEALTHCARE ASSISTANTS URGENTLY REQUIRED 
 
Previous experience would be advantageous but not essential as full training will be given. Immediate start. 
DBS is needed. 
 
For more information please contact Katie on 01234 248960 
 
Trainee Insurance Administrator 
Reference: 
J06.2998 
Location: 
Bedford 
Salary: 
£17-19K 
Role Definition 
Provide technical and admin support to the Property & Casualty Division. Ensure that responsibilities are completed in accordance with the relevant Company and/or Group policies. 
 
Key Responsibilities 
Clients 
Develop strong relationships with the Divisional teams 
Respond to the teams’ requirements as appropriate 
Behave with all clients (both internal and external) fairly and ethically 
 
Markets 
Develop strong relationships with markets 
Maintain any ongoing delegated authority contracts appropriately and cost effectively 
 
Administration 
Assist in the creation of comprehensive broking, client and other types of documents 
Processing of slips, quotes and indications 
Technical duties (including data entry, credit control, chasing subjectivities) 
Ensure up to date records are maintained at all times on the Company systems for the teams 
Interpret instructions and issues arising, and then implement actions according to policies and procedures 
 
 
Skills and Abilities needed to perform the role 
Attention to detail with ability to produce accurate documentation 
Ability to work effectively within a team and answer queries from less experienced members of staff 
Prioritisation and organisational skills 
Self motivated 
Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint 
Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders 
Able to undertake and demonstrate competence in technical training, as required by the industry regulator 
Willingness to study for professional examinations 
 
Knowledge and Experience 
Experience in a similar role is desired, but not essential 
Understanding of processes and procedures within the insurance market is preferable 
 
 
Professional Qualifications 
GCSE’s (or equivalent) including Grade A-C in English and Maths essential 
A level (or equivalent) 
Progression towards gaining professional qualifications is desired, but not essential 
 
 
Salary: £17.5 - £19K 
 
Location: Bedford 
B2B Sales Executives 
Reference: 
Joe Parry 
Location: 
Bedford 
Salary: 
£25-£35K  
 
Are you a driven salesperson with a proven track record of exceeding targets? 
 
Do you have Business-to-Business sales experience? 
 
If so, have you ever considered becoming an insurance broker? 
 
Due to rapid growth, this progressive client is looking for numerous sales executives to add to their dynamic and vibrant sales floor. 
 
This client, a Top 100 UK Independent broker specialising in the commercial insurance industry, has a refreshingly positive and enthusiastic perspective on how to win and retain business and offers a lively working environment to match. You will be based in Bedford and support will be provided throughout your journey within the business. 
 
With an energetic working environment and uncapped earnings, a strong sales person will absolutely thrive within the business. Given the ambitious yet realistic expansion plans, longer-term progression opportunities may also be available to the right candidate. The client will also pay for your education to become Cert CII qualified and bonuses are paid on completion. 
 
General duties: 
Working on warm sales leads generated by a closely-linked telemarketing team 
Selling market-leading insurance products to prospective clients 
Retaining repeat business at times through excellent service standards 
 
Essential personal skills: 
Proven track record in exceeding sales targets 
Driven and hungry approach toward sales 
Enthusiastic persona with the desire to succeed 
 
 
Commission/Bonuses 
8% on all business landed 
The next year at renewal, if the client renews you will earn 8% of the renewal and many times the clients premiums increase due to growth. This is also conducted by a dedicated renewals team giving you the opportunity to focus on selling – current retention rates are 90% across the business 
Most business sold in a month earns a £500 bonus 
Most business sold in a quarter earns a £1000 bonus 
The salesperson of the year wins 2 first class tickets to any destination in the world 
Consistency bonus scheme – if you hit target 2 months in a row you earn £100, 3 months £200 and 4 months £750 and you will be paid £750 a month for every month where you hit afterwards. 
 
Salary: Negotiable, plus uncapped commission and bonus structure 
 
Location: Bedford 
 
Area Sales Manager 
Reference: 
J07.3012 
Location: 
Kent 
Salary: 
£25-£30K 
Client 
A well established and well respected manufacturer of quality PVCu fenestration and roofing products supplying to customers within the trade and commercial sectors. Customers range from Installers, Housebuilders, Merchant Distributors & Stockists as well as ‘Blue Chip’ retail & trade clients. With a high profile industry status and in the midst of significant growth, profitable and forward thinking, they now require four further Building Products Sales professionals to complement their dedicated and professional team in order to enable them to develop and nurture the significant opportunity they have in this sector. 
 
Role 
This role is principally targeted at Builder’s Merchants and Distributors of the products, our client is a key partner in the NMBS buying network. 
Increase sales through existing customer network and outlets not aware of the 
opportunity 
Ensure customers maximise their sales with all products 
Enthuse motivate and develop customers through deep engagement 
A devolved yet demanding management style will give the right candidate a fast paced and rewarding role. 
 
Candidate 
Successful and demonstrable track record in sales development within the building products sector preferably to merchants 
Resilient and with a presence 
Able to deliver results in a fast paced and demanding environment 
Focussed and persistent with a ‘will to win’ 
Commercially minded and able to support clients in their business 
Empathetic, personable and a relationship builder 
Full product training will be provided 
 
Remuneration 
A very favourable basic, substantial and open ended achievable performance related bonus, car and all the usual associated executive benefits. This is a sales led business that recognises and reward professional achievers. 
 
Reports 
Directly to the Sales Director. 
 
Salary 
£25-30k basic Attractive Uncapped Commission Package also Company car, Phone, and Laptop. 
Management Accountant 
Reference: 
J07.3008 
Location: 
Letchworth 
Salary: 
£40-£50K 
Based in Letchworth, Hertfordshire, we are a leading trade UK window and door manufacturer with an impressive Blue Chip client base. 
 
We are looking for a Management Accountant to assist Senior Management and Directors in making critical business decisions by analyzing and presenting key financial data. 
 
Working with a small accounting team, you will oversee accounting procedures, prepare forecasts, budgets and risk analysis reports, as well as executing statutory accounting requirements and supporting works for audit. 
 
Must have an exceptional mathematical mind combined with a strong manufacturing business orientation and be CIMA qualified. 
 
As well as an excellent renumeration package, the position offers outstanding and real promotional prospects for the successful candidate. 
 
Salary: £40-£50K 
Insurance Sales Executive 
Reference: 
J01.2943 
Location: 
Bedford 
Salary: 
£25 - £40K D.O.E. 
Are you a driven salesperson with a proven track record of exceeding targets? 
 
Do you have Business-to-Business sales experience? 
 
If so, have you ever considered becoming an insurance broker? 
 
Due to rapid growth, this progressive client is looking for numerous sales executives to add to their dynamic and vibrant sales floor. 
This client, a Top 100 UK Independent broker specialising in the commercial insurance industry, has a refreshingly positive and enthusiastic perspective on how to win and retain business and offers a lively working environment to match. You will be based in Bedford and support will be provided throughout your journey within the business. 
 
With an energetic working environment and uncapped earnings, a strong sales person will absolutely thrive within the business. Given the ambitious yet realistic expansion plans, longer-term progression opportunities may also be available to the right candidate. The client will also pay for your education to become Cert CII qualified and bonuses are paid on completion. 
 
General duties: 
Working on warm sales leads generated by a closely-linked telemarketing team 
Selling market-leading insurance products to prospective clients 
Retaining repeat business at times through excellent service standards 
 
Essential personal skills: 
Proven track record in exceeding sales targets 
Driven and hungry approach toward sales 
Enthusiastic persona with the desire to succeed 
 
Commission/Bonuses 
8% on all business landed 
The next year at renewal, if the client renews you will earn 8% of the renewal and many times the clients premiums increase due to growth. This is also conducted by a dedicated renewals team giving you the opportunity to focus on selling – current retention rates are 90% across the business 
Most business sold in a month earns a £500 bonus 
Most business sold in a quarter earns a £1000 bonus 
The salesperson of the year wins 2 first class tickets to any destination in the world 
Consistency bonus scheme – if you hit target 2 months in a row you earn £100, 3 months £200 and 4 months £750 and you will be paid £750 a month for every month where you hit afterwards. 
 
Salary: £25-£40K D.O.E. plus uncapped commission and bonus structure 
 
Location: Bedford 
Sales Support 
Reference: 
Joe Parry 
Location: 
Bedford 
Salary: 
£16-22K 
Working for a Commercial Insurance Company based on the outskirts of Bedford who are looking for a Sales Support Consultant. 
 
Duties include tasks such as; helping clients / policy holders with any queries or problems they may encounter and acting upon this, liaising with insurers via phone or email, adjusting existing policies, completing questionnaires on behalf of policy holders and more. 
 
The company are now in their 14th year of business. They have grown at a swift pace and are now on course to exceed £15 million when it comes to their premium income. As the company is continuing to grow they have expanded their offices and are looking to double the amount of staff they have within the next 5 years. Evidently in order to do this they are in need of personnel who have Sales/Accounts Management experience. The knowledge of insurance is not needed as they will run you through the fundamentals as well as push you through Cii exams; giving you mocks and tutelage. They are keen to build upon what they have achieved over the last 14 years, as well as inspire the Graduates who come through their sponsored academy. 
 
These would be the initial responsibilities but they would look to progress you into either Renewals, Claims or into an Insurance Consultant. 
 
The hours are from 9.00am -5.00pm Monday-Friday with Bank holidays off. 
 
Salary is £16-22 + 15% OTE DOE 
Direct Sales Agent X 3 
Reference: 
J07.3016 
Location: 
Letchworth 
Salary: 
£20K Plus Commission 
Following up on 2 million weekly active enquires/quotes chasing current enquiries to increase the current conversion rate 
To contribute to ensure delivery of monthly sales targets throughout the year. 
Experienced and ambitious Telesales/Sales with proven track record required. 
Excellent basic remuneration package with bonus potential for the successful candidates. 
 
Reporting To: Sales Manager 
 
Job Purpose 
 
To increase the conversion rate from quotation to order thus increasing Sales from existing customers. 
This is a direct sales role where the candidate must have the ability to sell product and services to existing customers. 
Meet agreed sales targets are met on a regular basis. 
To increase Sales by promoting the Company’s products and services to our large Customer database 
 
Responsibilities: 
To fully manage the sales process from end to end ensuring all potential opportunities are managed to closure. 
To develop long standing productive relationships with customers within the database and ensure an excellent customer experience is delivered at all times. 
 
Personal: 
Applicants should be bright and enthusiastic, with an excellent telephone manner and basic communication skills 
 
Salary: £20k basic plus commission package 
 
Location: Letchworth 
Account Handler 
Reference: 
A08.3022 
Location: 
London 
Salary: 
£20-25K 
ROLE DEFINITION 
Administer clients’ insurance requirements by providing broking and processing support to the Asset Management team in accordance with the relevant Company and/or Group policies to achieve targets, develop the business and deliver an excellent and comprehensive service. 
 
 
KEY RESPONSIBILITIES 
Client 
Develop strong relationships with immediate team and Divisional teams 
Assist team to deal with incoming enquiries from clients, insurers and third parties 
Assist with client renewal process and mid-term adjustments 
Behave with all involved parties, both internal and external, fairly and ethically 
 
Broking Process 
Assist in the creation of comprehensive client broking and other types of documents 
Creation of slips, quotes, indications and endorsements 
Technical duties (including data entry, credit control, chasing subjectivities) 
Organise files and electronic records 
Ensure up to date records are maintained at all times on the Company’s/Group’s systems for the rest of the team to access, developing new filing systems where appropriate 
Interpret instructions and issues arising, and then implement actions according to policies and procedures 
 
 
SKILLS AND ABILITIES NEEDED TO PERFORM THE ROLE 
 
Attention to detail with the ability to produce accurate documentation in a timely fashion 
Ability to work effectively within a team 
Ability to prioritise and organize work 
Competent IT skills, including but not limited to Microsoft Word, Excel and Power Point 
Able to establish strong client focused relationships built upon the ability to deliver a high standard of service 
Able to react positively to change – resilient and calm under pressure 
Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders 
Able to undertake and demonstrate competence in technical training, as required by the industry regulator 
 
 
 
KNOWLEDGE AND EXPERIENCE 
Previous experience of working in technical/broker support role advantageous but not necessary 
Basic technical knowledge of FCA regulations as they pertain to insurance intermediaries 
Understanding of processes and procedures within the insurance market 
 
PROFESSIONAL QUALIFICATIONS 
GCSE’s (or equivalent) including English and Maths essential 
A levels or equivalent are desirable 
 
Location: London 
 
Salary: £20-25K 
Sales Executive 
Reference: 
J01.2939 
Location: 
Bedford 
Salary: 
£25-£30K 
Responsible for 
Helping the sales team forward and to aid the growth of the business by answering inbound calls and hunting out and winning back lost business through contacting dormant clients. 
 
Main purpose of job 
To answer incoming calls with the view to getting a sale. 
To forensically follow up any lead, no matter how big or small. 
To look at our existing customers list for the past couple of years and pick out the large companies that we can try and get in with more. 
To look at our existing customers list and find clients that have become dormant, and to try and find out why this is, and to get them back on board. 
 
Task:- To answer calls 
Expected Standards 
The company expects you to answers inbound calls within 3 rings and to answer technical queries with the view to getting the sale there and then. You also need to get all the clients details to ensure the system is up to date and the notes on the CRM System are maintained and up-to-date. 
 
Task:- To forensically follow up all Leads, No matter how Big or Small 
Expected Standards 
Getting a wide variety of enquires, ranging from £30 to £800,000. The Company expects 
every lead to be followed up in a timely manner to increase sales. Every follow up is to 
noted on the CRM. 
 
Task:- To win back lost business 
Expected Standards 
Not all your time will be taken up with answering inbound calls and follow ups, so we expect you to contact old existing companies to try and grow them and if a client has stopped 
buying altogether, we expect you to call them, find out why and re-kindle the relationship. 
 
Task:- Attending relevant Conferences and exhibitions to meet the new and existing 
clients to grow a contact. 
Expected Standards 
Attending exhibitions can be very beneficial to get in front of clients and some key decision makers for large corporate companies. The aim will be to get the contact details for later use in developing good sales leads. Conferences will need to be managed and looked at more carefully. Attendance at any event will need approval. 
 
Tasks:- Other Sales related tasks 
Expected Standards 
To help out where necessary in the office or out on the road with any sales related jobs that other members of the tea, need assistance with. A key task that will fall into this area will be assisting with our on-line chat platform. 
Corporate Insurance Broker 
Reference: 
J07.3009 
Location: 
Bedford 
Salary: 
Upto £35K D.O.E. 
Role Definition 
To facilitate the prompt placement of insurance contracts in accordance with the client's requirements and needs, in a timely manner, all in accordance with regulatory requirements and acting in the best interest of the client at all times. 
 
We would like to recruit someone to join our fast paced and dynamic broking team with an emphasis on placing General Commercial Insurance for SME and Corporate Clients and supporting Account Executives (& others in the client service teams), to deliver an excellent and comprehensive service in the administration of new business, renewal and mid-term changes so that customers’ needs are best satisfied through suitable cover and pricing. Offering real diversity of expertise and challenge, this role will provide the successful candidate with opportunities to expand and grow their experience. 
 
The successful applicant will ideally be educated to degree level (or industry equivalent) and should have a minimum of two years previous broking experience. 
 
It is important to us that applicants share an affinity with the companies culture and values. 
 
Key Responsibilities 
Ensure transactions are conducted with full transparency 
Accompany other team members on client visits as appropriate 
Behave with all clients (both internal and external) fairly and ethically 
To have and maintain an appropriate level of technical expertise within a challenging environment 
To develop client relationships, working with colleagues and suppliers as appropriate 
To deal with new and renewal business, including mid-term changes. 
To record and deal promptly with any telephone enquiries/other verbal enquiries, exercising own judgement, based upon knowledge and experience, as to when to refer to senior colleagues 
To ensure files are completely accurate in accordance with Company Rules and Procedures. 
Ensure that all Company Rules and Procedures are followed at all times 
To ensure companies high levels of business retention are maintained 
 
Skills and abilities needed to perform the role 
Relationship Management 
Help conduct negotiations to achieve the optimum solution for clients, and a mutually acceptable outcome to the insurer and the business. 
Understand the insurance market and develop knowledge of product ranges and market requirements. 
To ensure consistently high service levels, liaison with peers, Broking Manager and Directors as appropriate. 
Gain clients’ confidence in your capability to understand and meet the business’ insurance needs. 
Maintain professional relationships with our insurer partners. 
Demonstrate the ability to communicate effectively at all levels and with all contacts 
 
Teamwork 
Work well within a dedicated and productive team 
Contribute ideas and opinions to continually improve the team’s capabilities and increase client standards 
Provide assistance to colleagues through sharing knowledge, and helping with client and work pressures 
To be supportive and flexible 
To be able to work independently, acting on own initiative 
 
Personal Management 
Able to prioritise and manage own workload, keeping the Team Manager informed of any potential issues in a timely manner 
Ability to meet tight deadlines 
Respond positively and effectively with incoming phone calls 
Maintain a daily diary system 
Ensure continuous training is undertaken and recorded in accordance with Companies procedures 
 
Knowledge and Experience 
Able to work within a team, supporting colleagues at all levels, including coaching and training 
Trustworthy, with an ethical approach to renewal relationships and business dealings 
Able to use MS Word and Excel without supervision 
Able to use Sector system to maximum potential, following appropriate training 
Some relevant experience (e.g. in accounts handler) required 
Good understanding of relevant regulatory and legal frameworks 
 
 
Professional Qualifications 
Maths and English GCSE (or equivalent) 
A levels minimum (or equivalent, is desirable) 
Attainment of the LLMIT (the Lloyd's and London Market Introductory Test) 
DIP CII qualified is preferable, or willing to continue/commence study to achieve this qualification 
 
Salary: Upto £35K D.O.E. 
 
Location: Bedford 
Junior Accounts Assistant - Permanent 
Reference: 
A08.3020 
Location: 
Bedford 
Salary: 
£18-£22K 
ROLE SUMMARY 
Provide an accounting administration service for specified Business Units within the company. Achieve targets, develop the business and deliver an excellent comprehensive service 
 
Ensure that responsibilities are completed in accordance with the relevant Company and/or Group policies 
 
CORE RESPONSIBILITIES FOR ALL STAFF 
Achieve Results through Relationships with All Parties 
Deliver a personal performance that contributes towards the Company achieving its objectives 
Achieve lasting relationships with all parties (clients, markets, suppliers, third parties and other staff) 
 
Delivery of Service 
Consistently deliver an excellent and comprehensive service 
 
Conduct and Integrity 
Ensure all dealings are carried out with integrity and professionalism 
Act in utmost good faith, in accordance with the relevant Company and/or Group policies and never risk the Company’s reputation 
 
Development and Professionalism 
Continuously develop skills and knowledge 
Develop others where you are responsible for their performance 
 
 
SPECIFIC RESPONSIBILITIES 
 
Clients 
Develop strong relationships with the Business Units, Suppliers & Markets 
Respond to the Business Units’ requirements as appropriate 
Behave with all clients (both internal and external) fairly and ethically 
 
Administration 
Assist with reviewing and processing of IBA payment requests 
Ensure all manual payment requests are recorded on the IBA reconciliation system 
Ensure all claim payment requests are forwarded to cashiers within agreed timeframe 
Forward IBA settlements to cashiers within agreed timeframe 
Resolve queries promptly and efficiently, in a courteous and efficient manner consistent with agreed Service Level timeframes 
Assist with processing of relevant entries onto Group company IBA systems 
Assist with the reconciliation of accounts to markets and clients, as required 
Ensure Notice of Cancellation letters received directly from insurers are forwarded to relevant departments, so that they can action, as appropriate 
Promptly bring to the attention of management any issues that may have a detrimental effect on the department or Company as a whole 
Ensure up to date records are maintained at all times on the Company systems for the department and that information is appropriately filed 
 
Compliance 
Ensure compliance with all applicable Group and Company policies and procedures and in particular CASS (Client Asset Sourcebook) rules 
Ensure correct authorisation is obtained and processes followed when required by the Group and/or Company policies and procedures 
Ensure compliance with legal and regulatory requirements 
Ensure that own performance, HR and T&C records are up to date and meet the Group’s requirements 
Maintain accurate records and deal with correspondence appropriately 
 
Reporting 
Provide relevant management information to senior management where requested 
 
Projects 
Manage assigned projects and contribute to other projects as required 
Respond appropriately to urgent issues as they arise 
 
 
Market Awareness 
Keep informed of legal and regulatory developments relevant to the department as appropriate to role 
Share information that could be beneficial to the Company 
 
Representing the Company 
Any other reasonable duties, as required 
 
 
Skills and abilities needed to perform the role 
Client focused 
Strong written and face to face communication skills 
Attention to detail with ability to produce accurate documentation and to file documents appropriately 
Ability to work effectively within a team 
Focus on achieving results 
Self-motivated 
Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint 
Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders 
Able to undertake and demonstrate competence in technical training, as required by the industry regulator 
 
 
Knowledge and Experience 
Experience not essential, training will be given. However, preference will be given to applicants who have some experience of working in an office environment in an administrative capacity, ideally with numerical information 
It will be an advantage if the applicant has an understanding of processes and procedures within the insurance market 
 
Professional Qualifications 
GCSE’s (or equivalent) including Maths and English essential (to Grade C) 
 
 
SALARY: £18-£22K - Permanent Role 
 
LOCATION: Bedford 
 
Claims Administrator 
Reference: 
M03.2894 
Location: 
Bedford 
Salary: 
£20K  
 
ROLE DEFINITION 
The company is a wholesale global broker, supporting international clients by delivering a range of insurance and reinsurance broking products and solutions, developed around specialist insurance lines. This team is focused on supporting the business by delivering effective and compliant onboarding of clients, insurers and other parties. They may be required to work with colleagues who are based in other global locations. The job holder will ensure that responsibilities are completed in accordance with the relevant Company and/or Group policies. 
 
KEY RESPONSIBILITIES 
Administers processes to ensure successful onboarding of client, insurers and third parties. 
Utilises appropriate administration systems to establish relevant information and keep accurate records. (Current systems are Global and ARAS) 
Works closely with other members of the team to ensure that Security and Counterparty Queries are effectively resolved 
Deals with enquiries from the business and is able to explain issues, concisely and clearly 
Respond to the department’s general administration support requirements as appropriate 
Behave with all clients (both internal and external) fairly and ethically 
 
SKILLS & ABILITIES TO PERFORM THE ROLE 
Good written and oral communication skills 
Able to solve problems 
Able to prioritise work effectively. 
Works well in a team environment ensuring that colleagues are aware of any relevant issues. 
Keyboard skills and is able to utilise Microsoft office products 
 
KNOWLEDGE & EXPERIENCE 
No previous experience of working in a similar role is necessary although an understanding or working knowledge of the London insurance market would be advantageous. 
 
PROFESSIONAL QUALIFICATIONS 
• Educated to A level standard or equivalent 
 
Based In Bedford, Salary £20k 
Graduate Paralegal - Childcare 
Reference: 
A08.3017 
Location: 
Stevenage 
Salary: 
£18-£22K 
Responsibilities 
Assisting and supporting fee earners 
Privately and publicly funded cases 
Child protection. 
File Management. 
Completion of Legal Aid 
Social care disputes 
Care proceedings 
Supervision orders 
Special guardianship applications 
Attending Public Law Outline meetings 
 
The Candidate 
Applications are encouraged from paralegals with a minimum of one year’s experience in childcare 
Full knowledge of Legal Aid and CCMS is required 
Being able to work independently and as a part of the team is essential 
Ideally, you will have excellent IT skills. 
Exceptional client care skills is necessary 
 
 
 
Hours: 9:00am – 17:30pm Monday to Friday Immediate Start 
 
Based in Stevenage 
 
Salary around £18 - £22K – depending on experience. 
Academy Graduate/Trainee 
Reference: 
Joe Parry 
Location: 
Bedford 
Salary: 
£18-£20K 
 
Our Client holds insurance programmes for over 2,500 clients which equates to over 4,500 policies. As an established and growth orientated company, our projected premium income for the forthcoming 12 months should grow and exceed £15m. As relationships with our preferred insurers continue to grow and develop, the future looks bright for all their clients and employees alike. Based on the fact that our renewal retention lies at 96% of our commission/fee income, our service speaks for itself. 
 
For us, experience is not everything. You will be an enthusiastic self-starter who is keen to learn and develop quickly. You may begin your career with our client in their dedicated Admin or Accounts teams, but the fluidity and flexibility of the Academy ensures that should you show the competence, drive and commitment to a career with us, then there is no obstacle to movement to the Sales Support and Renewals teams, and ultimately to your graduation as a qualified specialist construction insurance consultant. We’re all about growing our future. 
 
You will be sponsored to achieve a certificate in Insurance through the Chartered Insurance Institute. Our Client understands the benefit of developing ambitious and motivated people and it is our hope that the Academy will produce the future leaders of the company. 
 
We provide one of the best benefits packages in the business, including the unique future opportunity to earn from your own renewals book, which comes with huge earning potential and long-term opportunity. We also have highly competitive individual and company wide bonus schemes, monthly sales awards and numerous other incentives and corporate events that team members can enjoy. 
 
Working hours are 9.00am-5.00pm, Monday to Friday. We are located in Bedford and offer a great working location with free parking. Our offices are modern and innovative and provide the perfect platform for people to thrive and develop. 
 
We offer a competitive starting salary depending on experience and the potential to earn significant additional bonuses. 
We are proud to be an equal opportunity employer and value diversity. 
Claims Technician 
Reference: 
011.2925 
Location: 
Bedford 
Salary: 
£17.5K 
An exciting entry level position exists for a bright and enthusiastic person seeking to build a career in the Insurance industry. 
 
As a Claims Technician you will join our Specialty Claims team based in Bedford. You will be assisting the administration of clients’ claims in accordance with the relevant Company and/or Group policies to achieve targets, develop the business and deliver an excellent and comprehensive service. 
 
The successful candidate is likely to be seeking an entry level position where training and development will be given or may already have office based experience and be looking to develop a career in insurance. 
 
This is an ideal opportunity for a confident, personable and hardworking individual to work in a great team whilst gaining valuable experience to progress. 
 
Key responsibilities 
Clients 
Develop strong relationships with divisional teams 
Respond to the teams’ requirements as appropriate 
Behave with all clients (both internal and external) fairly and ethically 
 
Administration 
Process claims in accordance with the claims OPM 
Create claims documents when appropriate 
Ensure up to date records are maintained at all times on the company systems 
Interpret instructions and issues arising, and then implement actions according to policies and procedures 
 
 
Compliance 
Ensure compliance with all applicable Group and/or Company policies and procedures 
Ensure correct authorisation is obtained and processes followed when required by the Group and/or Company policies and procedures 
Ensure compliance with legal and regulatory requirements 
Ensure that own performance, HR and T&C records are up to date and meet the Group and/or Company’s requirements 
Maintain accurate records and deal with correspondence appropriately. 
 
Skills & Abilities 
Attention to detail with ability to process information accurately 
Ability to work effectively within a team 
Prioritisation and organisational skills 
Self-motivated 
Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint 
Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders 
Able to undertake and demonstrate competence in technical training, as required by the industry regulator 
Willingness to study for professional examinations. 
 
 
Knowledge & Experience 
Experience not essential, training will be given 
Basic technical knowledge of FCA regulations as they pertain to insurance intermediaries 
Understanding of processes and procedures within the insurance market and the impact this has on the claims process is ideal 
Previous experience of working in a team or customer focused environment would be ideal. 
 
 
Qualifications 
A level Grade A-C (or equivalent) 
Sales Manager - Letchworth 
Reference: 
J07.3013 
Location: 
Letchworth 
Salary: 
£25-£30K 
Sales Manager 
To manage and motivate a team of telesales operatives, which are predominantly following up on 2 million weekly active enquires. 
To ensure delivery of monthly sales targets throughout the year. 
Experienced and ambitious telesales operator/manager/team leader with proven track record required. 
Excellent basic renumeration package with unlimited bonus potential for the successful candidate. 
 
Reporting To CEO 
 
Job Purpose 
To increase the conversion rate from quotation to order thus increasing Sales from 
existing customers. 
This is a direct sales role where the candidate must have the ability to sell product and services to existing customers. 
To manage an effective and proactive sales department including management and development of telesales canvassers. 
To ensure agreed company sales targets are met on a regular basis. 
To increase Sales by promoting the Company’s products and services to our large Customer database 
 
Responsibilities: 
To effectively manage the telesales department. 
Providing clear leadership and direction for team members managing underperformance or improvement requirements in a timely fashion. 
Implementing and delivering a clear performance management / coaching framework linked to achieving targets. 
Communicate with the team regularly, keeping them updated on sales objectives, business requirements and department performance. 
Identify training and development needs, facilitate the training and coaching of the sales tea in the skills, knowledge, systems and procedures required to excel in their job role. 
To fully manage the sales process from end to end ensuring all potential opportunities are managed to closure and reported on. 
To develop long standing productive relationships with customers within the database and ensure an excellent customer experience is delivered at all times. 
Agree targets on an on-going basis with the CEO 
 
 
Key Performance Indicators: 
Direct Sales Value attributed to individuals performance 
Actual Sales vs forecast 
 
Salary: £ 25-30k basic plus Uncapped Commission Package 
 
Location: Letchworth 
Graduate Paralegal - Mental Health 
Reference: 
A08.3018 
Location: 
Luton 
Salary: 
£18-£22K D.O.E. 
Person specifications: 
Experience, intelligence, personal qualities and commitment to best represent patients detained under the Mental Health Act. 
 
Job specifications: 
Attending hospitals to take instructions from clients. 
Attendance at Hospital Managers’ Meetings, CPA/other clinical meetings to represent clients. 
Interest in obtaining the Law Society’s specialist accreditation in Mental Health. 
Full, clean driving licence and access to a car. 
Willingness to travel to the various hospitals covered by the practice. 
 
 
Hours: 9:00am – 17:30pm Monday to Friday Immediate Start 
 
Based in Luton 
 
Salary around £18 - £22K – depending on experience. 
Mental Health Solicitor - Luton 
Reference: 
A08.3019 
Location: 
Luton 
Salary: 
£40K D.O.E. 
This is a great opportunity for a driven Mental Health Solicitor to join our client’s busy office in Luton. The successful candidate will undertake a varying caseload of mental health matters, delivering a personable and high-quality approach at all times. 
 
Responsibilities 
Representing clients detained under the Mental Health Act 1983. 
Treatment and aftercare issues 
Lawfulness of continued detention 
Attending Manager Hearings and Mental Health Review Tribunals 
Human rights issues 
Meeting firm set billing targets 
Maintaining up to date knowledge of development within your specialist field 
 
The Candidate 
Solicitors at all levels of experience 
Technically proficient in all aspects of mental health 
Exceptional attention to detail would be beneficial 
Highly organised, working well under pressure to meet tight deadlines 
A confident advocate 
 
 
Hours: 9:00am – 17:30pm Monday to Friday Immediate Start 
 
Based in Luton 
 
Salary upto £40K – depending on experience. 
Commercial Insurance Consultant 
Reference: 
J01.2537 
Location: 
Bedford 
Salary: 
£20-24K + 15% OTE 
Experience in sales and account management. 
A fabulous opportunity for someone who wants to excel and reep the rewards. 
Our client are looking for candidates to join their Insurance team based in Bedford. 
They are an ever expanding firm having just extended their office and are continuing this growth year by year. 
They are looking for candidates who have either accounts management or sales experience. 
They will prepare the right candidate in terms of teaching the fundamentals of the insurance world. 
They are after confident people who are also professional. 
There are excellent opportunities to progress should you put in the hard work. 
Our client will also invest in professional qualifications i.e. Chartered Institute of Insurance and Microsoft drive accreditation. 
 
Salary £20-24k p/a + 15% OTE (this will be negotiable for more esteemed candidates). Extensive bonus packages are also available predicated on performance. 
Picker/Packer - Chicksands 
Reference: 
Lisa Ford 
Location: 
Chicksands 
Salary: 
£8.21 per hour 
Production Operative 
Working for a food factory based in Shefford just outside Bedford. Picking and packing Potatoes, onions, Garlic & carrots. You will be working in a nice clean environment overalls and boots provided. Staff Canteen with vending machines with lunch at subsidised prices, free hot drinks vending machine, with Free Wi-Fi also a large television. 
With Free on-site parking and daily sales of large bagged vegetables to all staff. 
 
Paying £8.21 per hour temp to perm role. 
 
The hours are Sunday to Thursday 7.30am to 4.30pm 
 
Can supply transport for non-car drivers within the Bedford area. 
 
Healthcare Assistants - URGENTLY NEEDED 
Reference: 
Nisha 
Location: 
Bedford 
Salary: 
£9.20p/h plus bonuses 
Our client is looking for full-time or part-time carers, must speak and write good English, also have their own vehicle. 
 
Full training is given and you must have a DBS. 
 
Good rates of pay offered for loyalty and commitment. 
 
 
£9.20 per hour plus additional bonuses 
 
Sschool Cleaner - September Start 
Reference: 
Lisa Ford 
Location: 
Kempston 
Salary: 
£8.21 per hour 
Cleaner urgently required for a school based in Kempston, training will be given to operate the floor cleaner. Starts in September 
 
Must have a current DBS. 
 
Hours are 3.00pm to 6.00pm Monday to Friday, Temp to Perm Role 
 
Salary: £8.21 per hour 
Food & Beverage Manager 
Reference: 
A08.3023 
Location: 
Henlow 
Salary: 
£30-35K 
Job purpose of F&B manager is to supervise and control the restaurant and coffee bars outlets in the resort to the required standards, within agreed budgetary limits and parameters of the law. 
 
Key duties/responsibilities of F&B manager: 
Ensure that consumable and non-consumable goods are ordered, correctly stored and issued to the various departments. 
Ensure maximum security in all areas under your control and that staff are fully aware of the importance of key security. 
Ensure that monthly stock takes are conducted. 
Prepare and submit on the required format all information necessary for budgeting purposes, timeously and accurately. 
Ensure that an effective table reservation system is in operation. 
Circulate throughout the restaurant, coffee bars and lounges, maintaining a high profile with customers and staff. 
To be fully aware of trends in the industry and make suggestions for improvement of the catering operation. 
To carry out or ensure that regular On-the-Job Training is taking place to agreed standards. 
Ensure that staffing levels are correct and to agreed standards and are not exceeded without prior consultation. 
Ensure that company and statutory hygiene standards are maintained in all areas. 
Attend timeously to customer complaints. 
Ensure that reports and administration requirements are timeously submitted. 
Ensure that the Back of the House Department operates effectively and efficiently. 
Hold regular performance appraisals with all supervisory staff, identifying areas for development and training needs, and ensuring that this training is effected. 
Ensure that fair discipline is effected. 
To ensure the prompt and efficient service of all meals, snacks, and beverages to the required standards. 
Ensure that drinks GP margin is maintained, agreed costs are not exceeded through effective control systems, including issuing against dockets, sales analysis, menu costings and cash checks. 
Ensure that restaurants and cloakrooms are clean and well maintained, that table appointments, including flower arrangements are impeccable. 
Ensure that waiters are always correctly and smartly dressed, that they offer professional and courteous service to their customers. 
Ensure that room service orders are executed promptly and that they comply with the required standards. 
 
 
IN HOUSE BENEFITS TO ROLE ARE: 
We offer industry competitive salaries and an attractive benefits package, which includes: 
Contracted 28 days/shifts annual holiday including bank holidays, which increases with service. 
Generous staff discount in the Resort’s boutique and retail offer. 
Employee and family member discount for mid-week residential breaks at The Company resorts. 
Complimentary staff spa facility day on successful completion of probationary period. 
Subsidised meals whilst on duty. 
Discounted Club Membership. 
Childcare voucher scheme. 
Participation in Wider Wallet shopping discount scheme. 
Option to join private healthcare scheme. 
Training and development opportunities. 
 
 
Salary: £30-£35K 
Claims Executive 
Reference: 
A08.3024 
Location: 
Bedford 
Salary: 
£22K 
ROLE DEFINITION 
Administer clients’ claims in accordance with the relevant Company and/or Group policies to achieve targets, develop the business and deliver an excellent and comprehensive service. The job holder will have significant contacts with clients/third parties and may be required to conduct some of their transactions face to face. 
 
KEY RESPONSIBILITIES 
Client 
Develop strong relationships with clients 
Deal with incoming enquiries from clients, insurers and third parties 
Deal with client claims and settlements 
Accompany other members of staff on client visits as appropriate 
Behave with all clients (both internal and external) fairly and ethically 
 
Markets 
Develop strong relationships with markets 
Negotiate with markets to achieve the best outcome for the client 
Maintain any ongoing delegated authority contracts appropriately and cost effectively 
 
Broking/Administration 
Create comprehensive claims documents 
Ensure up to date records are maintained at all times on the Company systems 
 
 
SKILLS AND ABILITIES NEEDED TO PERFORM THE ROLE 
A solid grasp of the Companies policies and procedures has developed. 
Confident and able to produce a strong first impression. 
Attention to detail with ability to produce accurate documentation 
Ability to work effectively within a team 
Prioritisation and organisational skills 
Decision making skills 
Self motivated 
Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint 
Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders with the ability to explain complex issues clearly 
Able to undertake and demonstrate competence in technical training, as required by the industry regulator 
Willingness to study for professional examinations 
 
 
KNOWLEDGE AND EXPERIENCE 
Preference will be given to job holders who have previous experience of working in a team or customer focused environment 
Familiar within both the Lloyds and company markets 
Basic technical knowledge of FCA regulations as they pertain to insurance intermediaries 
Understanding of processes and procedures within the insurance market and the impact this has on the claims process 
 
TEAM LEADER 
Manage the performance of the allocated team 
Ensure high standards of quality and service 
Keep broking teams fully informed at all times 
Undertake reporting responsibilities and report back to management 
Train junior members of the team 
Lead by example 
 
PROFESSIONAL QUALIFICATIONS 
GCSE’s (or equivalent) including English and Maths essential 
A levels or equivalent are desirable 
 
 
Salary: £22K 
 
Location: Bedford 
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