jobs@bssrecruitment.com 

Vacancies 

This is a selection of the current vacancies that we are handling for local companies. 
 
We are continually working on new job vacancies in Bedford and surrounding areas therefore even if the jobs on this page are not of interest to you we would be happy to receive your CV. This will enable us to match your experience with new opportunities as they arise. 
HR Screening Analyst 
Reference: 
010.2913 
Location: 
Bedford 
Salary: 
£17.5K 
Key responsibilities: 
The HR Screening Analyst is responsible for analysing and proof-checking a variety of background screening check applications. With an excellent eye for detail and a systematic, methodical approach, you will scrutinize data for any inaccuracies of information and ensure that applications are sent for checking only once they meet the requirements of our external suppliers. This will involve identifying discrepancies between official documentation and completed application forms and identifying any further information required. As such, the HR Screening Analyst must have excellent detective skills and the ability to maintain focus when reviewing high volumes of data. You will also undertake any other responsibilities depending on the requirements of the business. 
 
Day to day this person will: 
Develop an expert understanding of the information required for each background check and the means by which check applications are processed 
Accurately transfer data from official documentation and forms completed by candidates onto the online system 
Proof-check and analyse applications for checks to ensure all included information is accurate, complete and fully concordant with the requirements of the external supplier 
Liaise with internal teams with regards to any missing or further information required before orders with external suppliers can be placed 
Use external websites and online application forms to order and process worldwide criminal record checks, driving license checks, credit checks and a variety of other specialist identity background checks on candidates starting new positions with our clients 
Liaise with suppliers and respond to any enquiries they may have pertaining to received check applications 
Develop and maintain efficient working relationships with external suppliers of background checks 
Be able to offer guidance to candidates and client with regards to all background checks offered by the company. 
Process returned results of checks and generate a Report ready to be viewed by our clients 
Develop a full understanding of how checks are interrelated, and how information provided by the candidate for one check may affect the outcome of another 
 
 
Essential skills/experience: 
Excellent communication skills, written and verbal 
Confident decision maker 
Ability to communicate clearly and assertively with supplier network 
Confident telephone manner 
Methodical, systematic working style 
Accurate and fast data entry skills 
Excellent attention to detail and the ability to stay focused when dealing with high volumes of data 
Ability to analyse and detect discrepancies in data 
Ability to prioritise and switch between tasks according to urgency 
Initiative and problem-solving skills 
Proactive team player 
Investigative nature 
Fluent English 
 
Desirable skills/experience: 
• Knowledge of HR industry 
• Customer service experience 
 
 
Training/benefits: 
Full training is provided. This is an excellent opportunity to gain experience and to build a career in a professional office environment and in a fast-growing company. 
 
Salary £17.5K 
Lettings Negotiator 
Reference: 
J01.2946 
Location: 
Kempston 
Salary: 
£20K D.O.E. 
The role will involve: 
 
Qualifying & Managing new tenant enquires via email and telephone and chasing up leads; 
Maintaining excellent relationships with tenants, discussing their requirements and matching them to potential properties; 
Providing tenants with an exceptional service in helping them finding the right property & managing their expectations; 
Listing new properties in order to advertise the property for letting 
Carrying out property viewings; 
Managing the keys and your diary effectively; 
Providing landlords with weekly, constructive feedback regarding their property; 
Ensuring that properties are let quickly while maintaining high standards at all times; 
Negotiating offers made between landlord and tenant; 
Managing tenant applications and referencing; 
Providing detailed handover reports to the property management team to ensure a smooth move in; 
Managing landlord expectations and providing them with an excellent level of service at all times. 
Carrying out ad hoc duties when required; 
 
What we are looking for: 
 
Essential Skills 
• Confidence & exceptional negotiation skills 
• The ability to act quickly and think on your feet 
• Excellent written & verbal communication skills 
• Organisation Skills & Experience in Administration 
• The ability to work to tight deadlines and under pressure 
• Enthusiastic with a drive to succeed 
• The ability to work alone while still maintaining team objectives 
• Computer literate 
• A clean and valid driver’s licence 
 
Salary £20K D.O.E. 
Telesmarketer- Temp to Perm Role 
Reference: 
J01.2945 
Location: 
Bedford 
Salary: 
£9.00 per hour 
We are looking for an enthusiastic Telesales Representative to contribute in generating sales and renewals for the company on a temp to perm basis. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. 
 
You must be an excellent communicator and have superior people skills, also comfortable presenting company services over the phone, as well as dealing with complaints and doubts. 
 
The goal is to help the company grow by bringing in customers and developing business. 
 
Responsibilities 
• Contact potential or existing customers to inform them about company services and renewals 
• Answer questions about the company services 
• Ask questions to understand customer requirements and close sales 
• Enter and update customer information in the database 
• Take and process orders in an accurate manner 
• Handle grievances to preserve the company’s reputation 
• Go the ‘extra mile’ to meet sales quota and facilitate future sales 
• Keep records of calls and sales and note useful information 
 
Requirements 
• Proven experience as telesales representative or other sales / customer service role 
• Proven track record of successfully meeting sales quota preferably over the phone 
• Good knowledge of relevant computer programs and telephone systems 
• Ability to learn about the services and describe / explain them to prospective clients 
• Excellent knowledge of English 
• Excellent communication and interpersonal skills 
• Cool tempered and able to handle rejection 
• Outstanding negotiation skills with the ability to resolve issues and address complaints 
 
 
Temp to Perm Role 
 
Salary: £9.00 per hour 
Electricians x 2 - 17th Edition 
Reference: 
M03.2806 
Location: 
Bedfordshire 
Salary: 
£32-34K D.O.E. 
Primary responsibilities include, but are not limited to: 
To plan the work, install, service, repair and maintain electrical installations in customer’s property working to the required quality and safety standards ensuring cost effectiveness and a high level of customer satisfaction. 
Communicates with site and office staff regarding completion of work and site issues. 
Ensures all installations are completed within allotted timescale and all paperwork is completed on the day of the installation and handed over daily to supervisors. 
To ensure all certificates and condition reports are completed with appropriate paperwork and to check for non-compliance. 
Ensures all stock levels have been replenished for both PPE and materials. 
Take an active role in the out of hours call out rota. 
To take responsibility for company property at all times. 
To play an pro-active role in achieving personal and group targets. 
To communicate clearly with all staff, administrators and managers and with customers at all times. 
To comply with all health and safety legislation and other industry regulations. 
To participate in any tasks such as stock taking or special events which maybe out of regular hours on an ad hoc basis according to the needs of the business. 
To cover supervisor/ team leader responsibilities in their absence. 
 
Experience Needed 
Must Have 17th Edition qualification. 
Test & Inspection Qualification. 
2361 Part 1 & 2, Level 3 minimum or equivalent. 
AM1 and AM2 
2391 test and Inspect or 2394/40 & 2395/50 
PAT Testing Ability 
PASMA and IPAF qualified (Ideally) 
Minimum 2 years experience POST Qualification 
Ideally 5 years experience in the electrical industry 
IT skills are essential. 
 
Salary £32K - £34K Review after 3 months and company van 
Healthcare Assistant 
Reference: 
ONNS/2909 
Location: 
Bedford 
Salary: 
£7.75-8.75 p/h 
Healthcare Assistant Agency Work and Permanent 
Full or Part time work/Flexible Hours 
No previous care experience required 
Senior Insurance Technician 
Reference: 
F02.2955 
Location: 
Bedford 
Salary: 
£21 - £25K 
Role Definition 
To provide technical and administration support to the Marine, Energy and Construction Division, ensuring that all responsibilities are completed in accordance with the relevant Company and/or Group Policies. 
 
Key Responsibilities 
• Develop strong relationships with the Divisional teams 
• Respond to the teams’ requirements as appropriate 
• Behave with all clients (both internal and external) fairly and ethically 
• Develop strong relationships with markets 
• Maintain any ongoing delegated authority contracts appropriately and cost effectively 
• Assist in the creation of comprehensive broking, client and other types of documents 
• Processing of slips, quotes and indications 
• Technical duties (including data entry, credit control, chasing subjectivities) 
• Ensure up to date records are maintained at all times on the Company systems for the teams 
• Interpret instructions and issues arising, and then implement actions according to policies and procedures 
• Provide relevant management information to senior management 
• Manage assigned projects and contribute to other projects as required 
• Respond appropriately to urgent issues as they arise 
• Keep informed of all legal and regulatory developments relevant to the teams within each division 
• Share information that could be beneficial to the Company 
• Any other reasonable duties, as required 
 
 
Skills and abilities needed to perform the role 
• Attention to detail with ability to produce accurate documentation 
• Ability to work effectively within a team and answer queries from less experienced members of staff. 
• Prioritisation and organisational skills 
• Self-motivated 
• Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint 
• Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders 
• Able to undertake and demonstrate competence in technical training, as required by the industry regulator 
• Willingness to study for professional examinations 
 
Knowledge and Experience 
• Experience in a similar role is essential 
• Good technical knowledge of FCA regulations as they pertain to insurance intermediaries 
• Excellent understanding of processes and procedures within the insurance market. 
 
 
Qualifications 
• GCSE’s (or equivalent) including English and Maths essential 
• A level Grade A-C (or equivalent) 
• Progression towards gaining professional qualifications is desired, but not essential. 
 
 
Salary £21-£25K 
Bookkeeper/Administrator Part-Time 
Reference: 
J01.2938 
Location: 
Bedford 
Salary: 
£9.00 per hour 
Our client is looking to recruit a Bookkeeper/Administrator for 2 days a week. (Tuesday & Thursday) 
Using the SAGE accounting and payroll systems. 
Provide accurate accounting records and complete End of Year reports and reconciliations. 
Manage purchase and sales ledgers. 
Prepare and submit all VAT and PAYE documents/schedules and make payments. 
Manage the auto enrolment process, prepare pension submissions and make payments using NEST. 
Prepare monthly salary information, pay salaries, submit RTI and complete P11D and end of year tax obligation. 
 
Other duties include: 
• Deposit Protection 
• GDPR 
• Court Papers 
• New Legislation Issues 
• Updating legal matters from Journal 
• Agent Agreements 
• Section 8, 13 21 Notices 
• Admin matters to ensure supplies of paper, cartridges, etc 
• Property redress Scheme. 
• Legal Action against owners in arrears of rent, service charge, or ground rent. 
• Legality of tenants being in UK. 
• Enforcement of Section 21. 
• Legal advice for tenants “How to rent” 
• Legal requirement for PAT Testing. 
 
Account Handler - London 
Reference: 
J01.2954 
Location: 
London 
Salary: 
£30- £35K D.O.E. 
Key Responsibilities 
 
Clients 
Develop strong relationships with clients 
Ensure transactions are conducted with full transparency 
Deal with incoming enquiries from clients, insurers and third parties 
Deal with client renewals and mid-term adjustments 
Accompany other team members on client visits as appropriate 
Behave with all clients (both internal and external) fairly and ethically 
 
Suppliers/Markets 
Maintain an appropriate group of preferred markets in each area of activity 
Develop strong relationships with markets 
Negotiate with markets to provide best balance of quality, service and price 
Maintain any ongoing delegated authority contracts appropriately and cost effectively 
 
Broking 
Assist in the creation of comprehensive client and broking documents 
Processing of slips, quotes, indications and endorsements 
Technical duties (including data entry, credit control, chasing subjectivities) 
Assist in planning the most appropriate insurance programme for the client’s demands and needs. 
 
 
Skills and Abilities needed to perform the role 
High levels of numeracy and literacy 
Confident and capable communicator, both written and face to face 
Able to develop customer focused relationships and encourages others to adopt these behaviours, 
Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint 
Able to work independently and use initiative 
Highly organized, with good planning/time management skills. Is proactive 
Negotiation and influencing skills (able to sell) 
Strong attention to detail 
Able to solve problems 
Able to work flexibility and to achieve tight deadlines/targets 
Professional and personable – creates a strong first impression 
Able to react positively to change 
Resilient and calm under pressure 
Team player, networks and able to build sustainable relationships 
 
 
Knowledge & Experience 
Previous experience of working as an Account Handler or similar role within insurance. 
Likely to have experience of managing or supervising others. 
Good understanding of Lloyds and the London market. 
Strong technical knowledge of FCA regulations as they pertain to insurance intermediaries. 
Understanding of processes and procedures within the insurance market. Able to audit and check the work of others. 
 
 
Professional Qualifications 
A level Grade A-C (or equivalent) as a minimum. Degree or other tertiary level qualification is desirable 
GCSE Math’s and English (or equivalent) 
Attainment of the LLMIT (the Lloyd’s and London Market Introductory test 
Progression towards gaining professional qualifications is desired, but not essential 
 
 
Salary £30-35K 
Inside Sales Executive 
Reference: 
D12.2933 
Location: 
Bedford 
Salary: 
£18-23K OTE 
 
This company is the market leader in the Edtech market for providing MIS software solutions into Primary and Secondary schools within UK & Ireland. With a market share of 82% the need to move customers to the next generation of cloud based products will be key in retaining this leading position. 
 
We are looking for individuals with a proven track record of internal sales delivery and account management to help our expansion in the state schools market. Our uncapped earnings and generous basic salary reflects our commitment to recruiting a winning team. 
 
The Internal sales team are responsible for direct sales of SIMS product and service proposition to UK Local Authorities and schools. Working closely with marketing the team is responsible for maximising sales, meeting defined sales targets and developing the companies reputation as the partner of choice for MIS related products and services in the education sector. 
 
The Internal sales team form a vital commercial and communication channel, working efficiently and strategically to help achieve sales objectives. The internal sales team are responsible for handling reactive sales enquiries more importantly developing business with new and existing accounts at all levels. 
 
The team cover’s all schools and local authorities within England. The role is based in Bedford. 
 
MAIN RESPONSIBILITIES 
 
Internal Sales Executive is responsible for meeting monthly/annual transaction targets. Ensuring territory plans are in place with a clear strategy on how transaction target will be achieved/exceeded. 
Responsible for managing own database and making outbound calls with the objective of selling / promoting/ upselling SIMS software/3rd Parties to a specific region within the UK. 
Developing a pipeline that is three times territory target to ensure transaction target achievement. 
Achievement of Key Performance Indicators (KPI) as set out by your line manager and demonstrate an understanding of how you will achieve these. 
Build relationships will all schools/local authorities within the territory in order to understand the challenges they have and map solutions for them translating into additional product sales 
Must demonstrate the ability to provide weekly reporting of month’s progress and future pipeline. 
To deliver a Territory plan that meets minimum annual transaction target. 
Manage your Territory to maximize revenue from the schools within your region to plan effectively and to have a clear view of expected sales outcomes. 
Proactively seek out and close new leads and meetings within the allocated territory by utilising territory plan. 
To maintain a professional attitude and stay customer focused at all times. 
Continually develop and improve own knowledge, skills and behaviours to help maximise your own performance. 
Other tasks set out by the business or Head of Internal Sales. 
Identify product gaps and arrange/attend product training sessions to enable you to fully recommend these products 
 
RESPONSIBILITIES INCLUDE: 
Proactively seek licence and service revenue within an allocated territory. 
Developing strategies to manage your regional responsibilities, product targets and pipeline. 
Lead generation is key to this role with the highest performers achieving both high sales and appointment statistics. 
Maintaining an accurate pipeline co-ordinated with three times target value. 
Chase, where requested to do so, opportunities across the territory expanding personal leads whilst also supporting the external Account Managers. 
Use of internal systems will also be essential, ensuring that all opportunities are tracked whilst producing quotations, proposals and information packs where necessary. 
Attendance at sales exhibitions/events, where necessary. 
 
 
KNOWLEDGE, SKILLS AND EXPERIENCE 
 
Key Competencies 
Ownership - take responsibility for actions and accept the associated risks. 
Ability to work under pressure. 
Strong customer focus. 
Have a strong focus on quality, constantly striving to improve. 
High level of self-motivation. 
Ability to make full use of available resources. 
Be able to communicate effectively. 
Ability to work under your own initiative. 
Contribute to team monthly meetings. 
 
 
Essential Skills/Experience 
Previous proven successful internal sales experience minimum of one year , ideally including sales of value added IT solutions. 
Proven sales territory planning skills and experience 
Proven track record of generating leads and hitting targets set 
Previous business sales experience essential, as the role includes cold calling and account management. 
Strong written and verbal communication skills 
Proven ability to build strong customer relationships 
Strong negotiation skills 
Excellent time management, planning and organisational skills. 
Team player 
Confidence in the use of IT for business purposes. 
A working knowledge of Microsoft Office applications 
 
 
Desired Skills/Experience 
• An understanding of the factors and issues affecting UK Education. 
• Working knowledge of the Capita SIMS software/database software 
• Working knowledge of the Education market 
• A background in software sales 
• Experience of quotation/proposal writing. 
• Strong literacy skills 
 
Salary range 
• £18k – 23k (12k OTE additional) 
Sales Executive 
Reference: 
J01.2939 
Location: 
Bedford 
Salary: 
£25-£30K 
Responsible for 
Helping the sales team forward and to aid the growth of the business by answering inbound calls and hunting out and winning back lost business through contacting dormant clients. 
 
Main purpose of job 
To answer incoming calls with the view to getting a sale. 
To forensically follow up any lead, no matter how big or small. 
To look at our existing customers list for the past couple of years and pick out the large companies that we can try and get in with more. 
To look at our existing customers list and find clients that have become dormant, and to try and find out why this is, and to get them back on board. 
 
 
Task:- To answer calls 
Expected Standards 
The company expects you to answers inbound calls within 3 rings and to answer technical queries with the view to getting the sale there and then. You also need to get all the clients details to ensure the system is up to date and the notes on the CRM System are maintained and up-to-date. 
 
Task:- To forensically follow up all Leads, No matter how Big or Small 
Expected Standards 
Getting a wide variety of enquires, ranging from £30 to £800,000. The Company expects 
every lead to be followed up in a timely manner to increase sales. Every follow up is to 
noted on the CRM. 
 
Task:- To win back lost business 
Expected Standards 
Not all your time will be taken up with answering inbound calls and follow ups, so we expect you to contact old existing companies to try and grow them and if a client has stopped 
buying altogether, we expect you to call them, find out why and re-kindle the relationship. 
 
Task:- Attending relevant Conferences and exhibitions to meet the new and existing 
clients to grow a contact. 
Expected Standards 
Attending exhibitions can be very beneficial to get in front of clients and some key decision makers for large corporate companies. The aim will be to get the contact details for later use in developing good sales leads. Conferences will need to be managed and looked at more carefully. Attendance at any event will need approval. 
 
 
Tasks:- Other Sales related tasks 
Expected Standards 
To help out where necessary in the office or out on the road with any sales related jobs that other members of the tea, need assistance with. A key task that will fall into this area will be assisting with our on-line chat platform. 
Contracts Manager 
Reference: 
F02.2958 
Location: 
Bedford 
Salary: 
£40K - £50K D.O.E. 
Reports to Managing Directors 
 
Contracts Managers have the responsibility of ensuring that their site teams are complying to the company’s best interests and that regionally their schemes are being planned & executed to and agreed scope of works and contract. To ensure projects stay within budget and maintain profitability. 
 
Duties Include: 
Promote a positive health and safety culture across all Projects. 
Form close links with the client’s representatives and their teams. 
Organize and plan labour resources to meet program. 
Ensure quality and high standards of installations are consistent across all projects 
Provide monthly labour forecasts for all Projects and share with the business. 
The greatest risk to any project is uncertainty, therefore the Contracts Manager must maintain focus on this as their main concern as an attempt to reduce risk significantly through open communication with all Managers and Directors. 
Undertake the formal appraisal of Supervisors and Apprentices. 
Promote cooperation and teamwork by liaising with the relevant department heads to gain efficiencies and mitigate and close out any issues. 
To overcome certain tasks and conflicts a Contracts manager must show initiative and be able to find ways to best adapt a situation to provide a successful overall outcome. 
Establish the Training requirements required in your teams and record to the Health and Safety Manager and HR Manager for auctioning, once Director approval has been given 
Maintain and review the Project periodic progress reports to be shared with the business. 
Monitor the Gas compliance across all Projects. 
Attend Periodic management meetings with fellow Commercial Managers, Technical Managers and Health & Safety Mangers to ensure that any good or bad practices happening elsewhere in the business are communicated back into their Line projects. 
Review Budgets and PL (jointly and severally with the commercial team). 
Review and approve the Subcontractor Pay run (jointly and severally with the commercial team). 
That the strict guidelines as set out in QMS documents for production management and Commercial Management are being adhered to. 
 
Experience Needed: 
Residential & New build Housing experience. 
Must also have experience in plumbing. 
 
 
Salary £50k D.O.E. 
Workplace pension, currently 2% ER 3% EE raising to 3% ER and 5% EE in April. 
25 days annual leave plus bank holidays. 
No sick pay. 
Company Van, Fuel Paid. 
Laptop and Mobile phone provided. 
Hire Desk Controller 
Reference: 
J01.2950 
Location: 
Hemel Hempstead 
Salary: 
£29K D.O.E.  
Company looking for: Hire Desk Controller 
 
Central role, taking orders via the phone and email for any of our 6 UK locations. 
Record opportunities and allocate them for current customers on the system and allocate as required. 
Customer facing, welcome customers into the depot answer any questions throughout course of their visit. 
Check the hire out/in on the system, complete any relevant paperwork with the customer, including driving license info and terms & conditions of hire. 
Complete the invoicing run daily for your depot and pass to accounts. 
Handle customer complaints or queries, try to resolve them, but escalate as appropriate when needed. 
Responsible for depot daily checks. 
Process online customer credit card payments when required for credit card customer hires. 
Maintain a good level of contact with your customer base. Follow up first hires and follow up opportunities assigned to you. 
Keeping all relevant paperwork for vehicles, hires and depot procedures up to date and accurate. 
 
Salary: Up to £29k depending on experience 
 
Holiday: 22 days holiday, going up by 1 day a year to a max of 25 
 
Hours: Mon – fri 45 hours a week 
Accounts Assistant - Kettering 
Reference: 
M02.2793 
Location: 
Kettering 
Salary: 
£20-£22K D.O.E. 
 
Our client, a successful expanding franchised dealer group, is looking for a full time accounts assistant to join their team. 
 
The role will require someone with the confidence to communicate with both internal and external company staff in order to resolve accounts queries quickly and effectively. 
 
Reporting to the Dealership Accountant, it is essential that a candidate for this position has a general working knowledge of accounts procedures and practices. 
 
 
 
 
Salary: £20 - £22K D.O.E. 
 
 
Full time permanent Position 
Insurance Technician 
Reference: 
F02.2956 
Location: 
Bedford 
Salary: 
£17.5K 
Role Definition 
An exciting entry level position exists for a bright and enthusiastic person seeking to build a career in the Insurance industry. This is an ideal opportunity for a confident, personable and hardworking individual to work in a great team whilst gaining valuable experience to progress. As a Technician you will provide back office technical administration support to operating teams within the Marine, Energy & Construction Division ensuring that responsibilities are completed in accordance with applicable Company and /or Group policies. 
 
Key Responsibilities 
Clients: 
• Develop strong relationships with the Business Units 
• Respond to the Business Units’ requirements as appropriate 
• Develop strong relationships with clients as appropriate 
• Deal with incoming enquiries from clients, insurers and third parties as appropriate 
• Deal with client renewals and mid-term adjustments as appropriate 
• Behave with all clients (both internal and external) fairly and ethically 
 
Administration 
• Assist in the creation of comprehensive client and broking documents 
• Processing of slips, quotes, indications and endorsements 
• Technical duties (including data entry, credit control, chasing subjectivities) 
• Ensure up to date records are maintained at all times on the Company systems 
 
 
Skills and abilities needed to perform the role 
An ability to work to deadlines and to support other members of their team to achieve common goals 
Excellent written and verbal skills. Previous experience of drafting out client related documentation is desirable but not essential 
Computer literate, ideally with working knowledge of Microsoft Office products 
Strong attention to detail and an ability to produce accurate work under pressure 
 
Qualifications 
• GCSE’s (or equivalent) including Grade A-C in English and Maths essential 
• Progression towards gaining professional qualifications is desired, but not essential 
 
 
Salary £17.5K 
 
Junior Administrator 
Reference: 
Michelle Munday 
Location: 
Bedford 
Salary: 
£15 - £17K D.O.E. 
 
Our Client is a Temporary and Permanent recruitment of Care Assistants and Nursing Staff to Private and Council Care Homes. 
 
We require an administrator for our Office based in Bedford, 9am - 5.30pm Mon-Thu and 9am -5.00pm Friday. Salary £15-£17k depending on experience. We are a small friendly team looking for an organised person to join us. 
 
Job Specification - All of the below will be (on the job training) 
Taking phone calls 
Taking Shift bookings via phone and email. 
Confirming shifts back to client and candidate. 
Organising Training. 
Updating spreadsheets. 
General Filing. 
Arranging DBS checks. 
Reference checks. 
Processing Applications. 
Good communication needed 
Candidate Relationship Specialist - Full time or Part Time 
Reference: 
010.2907 
Location: 
Bedford 
Salary: 
£17.5K 
Key responsibilities: 
 
The Candidate Relationship Specialist is responsible for liaising with candidates undergoing pre-employment screening by The Company such that their background checks can be completed quickly and accurately. Using your excellent analytical skills and attention to detail, you will evaluate candidate screening forms in order to identify and interpret any missing or further information required. You will then use your professional and confident telephone manner to obtain the appropriate further information from candidates and update Companies in-house records accordingly. 
 
The Candidate Relationship Specialist also provides guidance and support to candidates completing their Company screening forms; therefore a confident and articulate person who enjoys providing excellent customer service to a diverse range of individuals would fit well in the role. You will also undertake any other responsibilities depending on the requirements of the business. 
 
Day to day this person will
Conduct “courtesy” phone-calls to candidates commencing their online screening process and introduce and explain the online screening form 
Receive and respond to incoming enquiries from candidates (both via email and on the telephone) 
Provide basic level IT support to candidates in completing the online screening form and troubleshoot any difficulties with the Companies system they may be experiencing 
Carefully analyse completed screening forms in order to identify any further information that may be required of the candidate 
Check that the information provided by candidates is in accordance with client policy. 
Request any necessary further information from candidates (via telephone and email) and ensure that information is obtained as quickly as possible 
Identify the need for and order new background checks for candidates when appropriate 
Record all correspondence with candidates such that accurate and comprehensive information sharing is facilitated across the Company teams 
 
Essential skills/experience
Customer service experience 
Excellent analytical skills – the ability to review a completed screening form and identify gaps, trends and issues in information provided by candidates 
Excellent organisation skills 
Confident, professional and tactful phone manner 
Excellent interpersonal skills 
Excellent attention to detail 
Questioning mind 
Able to record information quickly and accurately 
Lead Web Developer 
Reference: 
J01.2949 
Location: 
Bedford 
Salary: 
£40-£50K D.O.E. 
What We Do 
 
We work with the latest version of .NET Core (and EF Core) and Angular IO as a mainstay, but equally, we will implement any and all services afforded by cloud hosting. 
These include: 
NoSQL DB (Cosmo, Dynamo) 
Elastic Search, Azure Search 
Redis Cache 
Cognito Identity Management 
S3 /Blob Storage 
Lambda/Azure Functions 
 
We require experience in: 
.NET (and .NET Core) C#, Entity Framework (and (EF Core), Web API, MsSQL, Javascript, Typescript (Angular IO), HTML, CSS 
IDE 
Visual Studio, Resharper 
DevOps 
TFS Online, GIT 
Tests 
Selenium or similar 
 
About the company 
 
We are a full service digital transformation agency based in Bedford, with a sales office in London. 
The company also has produced it’s own award winning enterprise CMS. 
The company has fifteen years experience in providing web based solutions for businesses and has accrued a substantial portfolio of past and current clients which include Porsche, United Nations, Travelodge, Amazon, Mott MacDonald, London Luton Airport, Havelock Europa, Synseal, Trafficmaster, Weetabix – to name a few. 
The business is very passionate about teamwork, working together to solve problems, valuing everyone’s efforts and contributions. 
Job description 
 
This role provides a high degree of variety and responsibility for the successful candidate, mixing actual development with management responsibility, with an approximate ratio of 90/10 respectively. You will be working on the very latest web technologies with forward thinking clients. 
Reporting to the Managing Director, the Lead Web Developer is responsible for all aspects of technical delivery of the services provided by the business. 
 
Included in this are the management of: 
• Project and product development 
• The development team 
• The development / production process and cycle 
• Development environment including source control 
• Specification and product development 
• Support arrangements both internal and outsourced 
• Cloud hosting 
For the right candidate there will be various fast career progression opportunities at senior level. 
 
 
Parking Free, onsite 
Salary £40-50k D.O.E. 
Annual Holiday 21 days, rising to max 25 
Standard hours 37.5 per week with flexi-time 
 
Customer Service Administrator 
Reference: 
J01.2947 
Location: 
Bedford 
Salary: 
£9.00-£10.00 P/H 
Duties Include: 
 
Manage membership records 
Assisting members with associated registration task 
Strong telephone manner and offering empathy at all times 
To provide member services and dog registration. 
Manage all worldwide membership renewals and dog registration requirements through a database for defined members. 
Understand the Society rules and apply those, process screen based instructions, print and mail documents. 
Job requires a lot of computer use, numerical dexterity, and strong verbal and written English language skills. 
Must be able to work well as part of a team. 
 
 
 
Hours: 9.00am to 5.15pm Monday to Thursday, Friday finish at 5.00pm  
- Free car park space available 
 
Salary: £9.00- £10.00per hour D.O.E. Temp to Perm Role 
IBA Legacy Technician 
Reference: 
N11.2929 
Location: 
Bedford 
Salary: 
£19-21K 
Role Definition 
Our Client is looking to recruit an experienced Technician (IBA or Premium/Claims) to work within our Legacy Team for a fixed term 12 month contract. The ideal candidate will undertake high quality ledger investigations and administration for the Legacy portfolio, including cash reconciliation, query resolution, credit control, corrective processing and payment requests. 
 
Responsibilities 
Involved in the collection of outstanding debtors including balances that will be historic 
Involved in the agreement of creditor balances with insurers and ultimate clearance of these creditor balances from the ledger 
Investigates and resolves queries that ultimately result in the clearance of the relevant debtor or creditor 
Analysis of accounts to understand the history of the account thus enabling the resolution of the query and ultimately the clearance of the relevant debtor or creditor 
Refers un-agreed transactions to the appropriate division in order to progress clearance 
Analyses the ledger and transactions to identify the funding and bad debt exposure within the ledger. Identifies ways of clearing this exposure 
Extracts information into Excel from Sector and/or Brokasure using this to produce reports which enable analysis and informed action 
Extracts information into Excel in order to produce client statements, checking information, anticipating questions, raising queries and providing appropriate commentary before sending direct to client or the relevant division 
Ensures payments are processed correctly, completing paperwork, updating systems and passing to cashiers 
Assist with the production of Sector and Brokasure client money calculations 
Maintains accurate records of Work in Progress and provides Management with updates as needed 
Assists with ad hoc Projects as requested by Legacy Project Leader. 
 
 
Skills and Abilities needed to perform the role 
Competent IT skills, including but not limited to Microsoft Word, Excel (Intermediate) and PowerPoint 
Strong numeracy skills. 
Flexible and able to adapt quickly to change, positively and productively 
Motivated and resilient. 
Methodical, accurate and strong attention to detail. 
Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders. 
Able to work independently and use initiative. 
Organised, with good planning/time management skills to achieve tight deadlines/targets. 
Analytical and able to solve problems 
Professional and personable team player 
Resilient and calm under pressure 
Customer focussed 
 
 
Knowledge & Experience 
Significant experience of working within either an IBA Department of a Lloyd’s Broker or within a Premium / claims environment 
Experience of working in Legacy clearance projects 
Prior knowledge and understanding of the Sector and/or Brokasure systems would be preferable 
A good understanding of general principles of insurance 
Understanding of company objectives and how own role contributes to these 
Knowledge of accounting process and insurance market 
Awareness of regulatory environment and requirements including FCA rules, data protection, money laundering etc. 
 
Qualifications 
• GCSE Maths and English (or equivalent) 
• A levels (or equivalent) 
 
 
Salary £19 - £21K 
Commercial Insurance Consultant 
Reference: 
J01.2537 
Location: 
Bedford 
Salary: 
£20-24K + 15% OTE 
Experience in sales and account management. 
A fabulous opportunity for someone who wants to excel and reep the rewards. 
Our client are looking for candidates to join their Insurance team based in Bedford. 
They are an ever expanding firm having just extended their office and are continuing this growth year by year. 
They are looking for candidates who have either accounts management or sales experience. 
They will prepare the right candidate in terms of teaching the fundamentals of the insurance world. 
They are after confident people who are also professional. 
There are excellent opportunities to progress should you put in the hard work. 
Our client will also invest in professional qualifications i.e. Chartered Institute of Insurance and Microsoft drive accreditation. 
 
Salary £20-24k p/a + 15% OTE (this will be negotiable for more esteemed candidates). Extensive bonus packages are also available predicated on performance. 
Chef de Partie 
Reference: 
J01.2779 
Location: 
Hampshire 
Salary: 
£21K 
REPORTS TO: Head Chef / Sous Chef 
 
We are looking for a Chef De Partie to join a large infamous Hotel Spa Resort based in Hampshire our client has 6 resorts across the country and are currently working towards 2 rosettes in each restaurant. There is a big focus on healthy eating with flair which has become increasingly popular over recent years. They are very keen for ambitious chefs to join them who have either Rosette or 4*+ Hotel banqueting experience. They are very open to ideas for new menus and dishes and are keen on development of their employees. There has been large investments made within the resorts over recent years and this is due to continue in many locations. If you are a chef who is keen to embark on a new journey this could well be the exciting role for you. Living in facilities are available at resorts for those open to relocation. 
 
IN HOUSE BENEFITS TO ROLE ARE: 
We offer industry competitive salaries and an attractive benefits package, which includes: 
Contracted 28 days / shifts annual holiday including bank holidays, which increases with service. 
Generous staff discount in the Resort’s boutique and retail offer. 
Employee and family member discount for mid-week residential breaks at The Company resorts. 
Complimentary staff spa facility day on successful completion of probationary period. 
Subsidised meals whilst on duty. 
Discounted Club Membership. 
Childcare voucher scheme. 
Participation in Wider Wallet shopping discount scheme. 
Option to join private healthcare scheme. 
Training and development opportunities. 
 
 
DUTIES AND RESPONSIBILITIES 
To offer a personal service to all the Guests and club members that is in keeping with the resort 
To work in conjunction with the service staff to ensure a high level of service is received by the guest. 
Maintaining clear communication between the Kitchen and all other Departments. 
The preparation and presentation of the breakfast and lunch buffets ensuring it is adequately stocked and well presented for the duration of the services. 
The preparation and presentation of the café and dinner menus ensuring that all items are reasonably stocked and available. 
Maintain & improve standard of service and operating standards, ensuring maximum guest satisfaction 
Through a hands on approach, maintain & improve standard of product, introducing more variety of menus 
Training of team members on section, delegation of tasks to commis and demi chefs – to motivate, coach and team build 
Control departmental food cost expenditure and to minimize food wastage 
Assist other Chefs when necessary and help each other to remain motivated and focused 
To take responsibility and assist the Sous Chef in the absence of the Head Chef 
Responsible for the cleanliness, stock control, organization and standards of the section. 
Ensuring hygiene standards of the kitchen are maintained. 
Attend and contribute to any meetings as required. 
Ordering on a daily basis, whilst keeping in mind stock usage, menu planning and business levels and updating the Head Chef on current stock levels. 
To gain a working knowledge of the company healthy eating philosophy and ensure staff are trained and philosophy is implemented in department 
To be fully aware of the company Food Safety Policy and to implement and monitor all Health and Safety hygiene practices and procedures including temperature checks. 
Attend training courses as required and ensure staff in the department attend. 
To work towards the aims of the Kitchen, Resort and company. 
To be fully conversant with the Resort’s emergency procedures. 
Ensures that health and safety standards are maintained in the kitchen and action/report any hazards as necessary. 
Comply and with all Company Policy and Procedures 
Complete any other reasonable duties as requested by the Senior Management Team. 
 
PERSON SPECIFICATION 
Qualifications 
NVQ 1/2 
Food hygiene certificate level 2 – preferred but not essential as training can be given. 
 
Experience 
Experience of working to the level of chef de Partie 
Previous experience of working in a high quality establishment 
Experience of working with covers of 100+ 
Experience of working with strict Health and Hygiene regimes 
Experience of ordering and stock control 
Developing staff and passing on knowledge and skills 
BSS 
Reference: 
BSS 
Location: 
BSS 
Salary: 
BSS 
 
 
 
Senior Sous Chef - Tring 
Reference: 
011.2920 
Location: 
Tring 
Salary: 
£35-38K 
 
 
We are looking for a Senior Sous Chef to join a large infamous Hotel Spa Resort based in Tring our client has 6 resorts across the country and are currently working towards 2 rosettes in each restaurant. There is a big focus on healthy eating with flair which has become increasingly popular over recent years. They are very keen for ambitious chefs to join them who have either Rosette or 4*+ Hotel banqueting experience. They are very open to ideas for new menus and dishes and are keen on development of their employees. There has been large investments made within the resorts over recent years and this is due to continue in many locations. If you are a chef who is keen to embark on a new journey this could well be the exciting role for you. Living in facilities are available at resorts for those open to relocation. 
 
 
IN HOUSE BENEFITS TO ROLE ARE: 
We offer industry competitive salaries and an attractive benefits package, which includes: 
Contracted 28 days / shifts annual holiday including bank holidays, which increases with service. 
Generous staff discount in the Resort’s boutique and retail offer. 
Employee and family member discount for mid-week residential breaks at The Company resorts. 
Complimentary staff spa facility day on successful completion of probationary period. 
Subsidised meals whilst on duty. 
Discounted Club Membership. 
Childcare voucher scheme. 
Participation in Wider Wallet shopping discount scheme. 
Option to join private healthcare scheme. 
Training and development opportunities. 
 
DUTIES AND RESPONSIBILITIES 
Supporting with menu development and design taking into account the nutritional requirement of the company healthy eating cuisine. 
Supporting the Head Chef in recruiting, managing, training and performance of all kitchen staff to the company’s high standards. 
To raise purchase orders via the central ordering system 
Updating the People System in relation to daily hours worked by staff members and to complete rotas as instructed in the absence of the Head Chef. 
Responsible for the preparation and presentation of our buffets and food on the menus. 
Maintain & improve standard of service and operating standards, ensuring maximum guest satisfaction. 
To gain a working knowledge of the company healthy eating philosophy and ensure staff are trained and philosophy is implemented in department. 
To ensure all food leaving the kitchen is to the agreed company standards 
To offer a personal service to all company Guests and club members that is in keeping with the company resort. 
To forecast and make sure correct food stock levels are in place on a daily basis. 
To take responsibility for the management and running of the Kitchen in the absence of the Head Chef including supervising of staff. 
Ensure staff are on the rota and delegating kitchen responsibilities where necessary as per the business needs and forecasting. 
To ensure that all staff report for duty on time as per agreed department rota. 
To ensure systematic training is carried out and recorded. 
To be aware of customer demands and business trends and through liaison with the Food and Beverage Manager satisfy these needs. 
To liaise with the Events team on speciality group menus. 
To ensure that staff performance and appearance is up to required standards and that high standards are maintained at all times. 
Training of team members on section, delegation of tasks to all team members 
Assist other Chefs when necessary and help each other to remain motivated and focused. 
To be fully aware of the Company Food Safety Policy and to implement and monitor all Health and Safety hygiene practices and procedures including temperature checks. 
To maintain a high level of cleanliness in the Kitchen ensuring compliance with legislative standards. 
Ensure clear communication is maintained between the Kitchen and other Departments. 
To order food items for all outlets checking on prices, quality and quantity. To ensure that the nominated suppliers are used on all occasions. 
Control departmental food cost expenditure and to minimize food wastage 
To ensure that all costs are kept within the agreed budget where possible and notify the Head Chef when problems are identified. 
To ensure that all kitchen equipment is used for its purpose at all times. 
To report any maintenance defects to the maintenance department following the correct procedure. 
To ensure good customer relations are achieved when meeting customers within the Resort. 
Attend and contribute to any meetings as required. 
Attend training courses as required and ensure staff in the department attend. 
To work towards the aims of the Kitchen, Resort and Company. 
To be fully conversant with the Resort’s emergency procedures. 
Ensures that health and safety standards are maintained in the kitchen and action/report any hazards as necessary. 
Comply and with all Company Policy and Procedures 
Complete any other reasonable duties as requested by the Senior Management Team. 
 
PERSON SPECIFICATION 
Qualifications 
• Food hygiene certificate Level 2 
• NVQ Level 1/2 
PA to Group Director 
Reference: 
J01.2948 
Location: 
Rushden 
Salary: 
£25 - £35K D.O.E. 
Company looking for: PA to Group Strategy & Business Support Director 
 
Purpose of Role 
To provide effective and efficient secretarial support for the Group Strategy & Business Support Director and his team, along with some administration for the office including the below duties. 
 
Duties and Responsibilities 
Management of the diaries of Group Strategy & Business Support Director and his team members of up to 10. This requires accurate maintenance and includes setting up of meetings and making travel arrangements. 
Filter general information and deal with telephone enquiries and written correspondence via e-mail, courier bookings and post by redirecting or taking forward such contact as appropriate. 
Manage efficient office systems. 
Organisation of meetings at Head Office and elsewhere, telephone conferences, business and corporate events including international travel and accommodation where appropriate. 
Support with PowerPoint presentations, letters, email, general communication be prepared to communicate out of hours via mobile phone and email due to international travel or other deadline driven priorities. 
Ensure well being of regular travellers. 
Support other team members and undertake other duties as and when required. 
Maintain confidentiality and discretion at all times. 
Maintain good working relationships with colleagues, suppliers and customers at all times. 
Comply with all company rules, regulations and procedures at all times and promote good working practices throughout the workforce. 
Order onsite lunches. 
Sourcing venues, restaurants and assist with event organisation. 
Arranging visa’s. 
Ad Hoc project work 
 
Any other ad hoc tasks as may be required by the company. 
 
Person Specification 
 
Experience in dealing with Senior Directors. 
Demonstrate excellent organisational skills. 
Extensive knowledge of travel, both within Europe and International. 
Ability to use IT systems proficiently (Word, Excel, Powerpoint and email). 
Demonstrate a commitment to quality and an eye for accuracy and detail. 
Ability to communicate clearly and with confidence at all levels in writing, on the telephone and in person. 
Proven ability to plan, filter information, prioritise competing tasks under pressure and achieve deadlines. 
Ability to think clearly and logically. 
Demonstrate commitment and enthusiasm. 
Excellent written and spoken English essential. 
Flexible approach to working practices and hours. 
Ability to manage effective office systems. 
Need to maintain confidentiality and discretion at all times. 
Confident and able to work on own initiative and with limited supervision. 
Driving license required. 
 
 
Professional, Education and /or Expertise 
 
Essential 
• Min of 5 years’ experience at Senior Management level 
 
 
Salary: £25-£35K D.O.E. 
Client Relationship Specialist 
Reference: 
010.2908 
Location: 
Bedford 
Salary: 
£18.5K 
Client Relationship Specialist (Front Office) 
 
Our company is the UK’s leading provider of CV verification and background screening services. We carry out accurate background checks on candidates to enable our clients to make informed and rewarding long-term recruitment decisions. 
 
Key responsibilities: 
The Client Relationship Specialist is responsible for liaising with The Companies clients, ensuring that the background screening of their candidates is carried out efficiently and accurately. As the client’s primary point of contact within the company, you will use your excellent communication skills to guide them through the online screening process and deliver exemplary customer service. Duties will include responding to enquiries from clients, proactively chasing clients for any further information required, updating clients on the progress of their orders and delivering training sessions. The ability to build effective working rapports with clients and communicate information accurately is therefore essential to this role, and you will also be able to offer advice to clients regarding the companies background checks most appropriate to their needs. You will also undertake any other responsibilities depending on the requirements of the business. 
 
Day to day this person will: 
Email new clients explaining the companies background screening process 
Receive and respond to enquiries from clients (via email and the telephone) 
Carefully check online screening forms and notes recorded by all the companies teams in order to ensure that clients are only chased for necessary information 
Proactively chase clients for any further information required of their candidates in a professional and tactful manner 
Obtain the relevant information from clients and communicate this to other companies teams 
Ensure that clients have a good understanding of the complexities involved in the background screening process 
Update clients on progress made with their screening orders 
Use Excel spreadsheets to produce reports on online screening orders and highlight any further information required 
Ensure that the clients have ordered the background checks most appropriate to their needs, and amend orders if necessary 
Accurately record all communication with clients in order to facilitate effective information sharing across the companies teams 
 
Essential skills/experience: 
Customer service experience 
Excellent organisation skills 
Confident and professional phone manner 
Excellent attention to detail 
Questioning mind 
Initiative and problem solving skills 
Proactive 
Team player 
Good typing speed 
Good computer skills with experience of using email and the internet 
Fluent English spoken and written skills 
 
Desirable skills/experience: 
Foreign languages 
Knowledge of HR industry 
 
Training/benefits: 
Full training is provided. This is an excellent opportunity to gain experience and to build a career in a professional office environment and in a fast growing industry. 
 
A full background check is required for this position. 
This advert is not intended to discriminate on any grounds. 
Hotel Operations Manager 
Reference: 
F02.2959 
Location: 
Kent 
Salary: 
£45- £55K D.O.E. 
Having recently completed a multi million pound refurbishment now is an exciting time to join!! We have a fantastic opportunity for a motivated and driven Operations Manager to work under our General Manager in leading our passionate team at Eastwell Manor. 
 
With guest satisfaction at the forefront of what we do, you will ensure the smooth running of our guest journey, and motivate your team in going above and beyond to provide the highest customer service as soon as they step foot through our doors. 
You will make sure that your team are there to assist our guests with any needs they may have throughout their stay with us and ensure they leave wanting more! As the Operations Manager, you will have previous experience as an Operations Manager, working in a high quality hotel and have experience in motivating and managing team members. 
 
DESIRED SKILLS & EXPERIENCE 
Proven track record of successfully leading an upscale operation in the hotels and leisure sector 
Strong leadership and people management 
Great attention to detail 
Experience in delivering brand standards with a recognisable upscale hospitality company 
 
BENEFITS 
We offer industry competitive salaries and an attractive benefits package, which includes: 
Contracted 28 days/shifts annual holiday including bank holidays, which increases with service. 
Generous staff discount in the companies boutique and retail offer. 
Employee and family member discount for mid-week residential breaks at all resorts. 
Complimentary staff spa facility day on successful completion of probationary period. 
Subsidised meals whilst on duty. 
Discounted Club Membership. 
Childcare voucher scheme. 
Participation in Wider Wallet shopping discount scheme. 
 
 
Salary £45-£55K D.O.E. 
Experienced Property Negotiator 
Reference: 
011.2915 
Location: 
Kempston 
Salary: 
£24K D.O.E. 
Local independent estate agent looking for an Highly Experienced Property Negotiator with own car, permanent position with salary around £24k depending on experience in addition to your salary commission will be paid and mileage paid for petrol. 
 
Sales Negotiator Responsibilities 
• Gather information about a property and arrange for pictures to be taken. 
• Meet with clients and assess their needs. 
• Carrying out property viewings. 
• Market and advertise the Property. 
• Reach sales targets for the company. 
• Managing the keys and your diary effectively; 
• Providing The Seller with weekly, constructive feedback regarding their property; 
• Deal with phone and email queries. 
• Liaise with all interested parties (solicitors, mortgage brokers etc). 
• Arrange for clients to sign the contract once the sale is made. 
• Maintain contact with clients after they have settled in to make sure everything runs smoothly. 
• Build a client base in your particular area. 
• Keep your administrative records updated 
 
 
Essential Skills 
• Confidence & exceptional negotiation skills 
• The ability to act quickly and think on your feet 
• Excellent written & verbal communication skills 
• Organisation Skills & Experience in Administration 
• The ability to work to tight deadlines and under pressure 
• Enthusiastic with a drive to succeed 
• The ability to work alone while still maintaining team objectives 
• Computer literate 
• A clean and valid driver’s licence 
 
 
5 day working week which will involve Monday to Friday 9am to 6pm, alternate sat 9am to 5pm  
Click on this text to edit it. 
Senior Chef de Partie 
Reference: 
S09.2893 
Location: 
Forest Mere 
Salary: 
£24K I.R.O. 
REPORTS TO: Head Chef /Sous Chef 
 
We are looking for a Senior Chef De Partie to join a large infamous Hotel Spa Resort based in Forest Mere our client has 6 resorts across the country and are currently working towards 2 rosettes in each restaurant. There is a big focus on healthy eating with flair which has become increasingly popular over recent years. They are very keen for ambitious chefs to join them who have either Rosette or 4*+ Hotel banqueting experience. They are very open to ideas for new menus and dishes and are keen on development of their employees. There has been large investments made within the resorts over recent years and this is due to continue in many locations. If you are a chef who is keen to embark on a new journey this could well be the exciting role for you. Living in facilities are available at resorts for those open to relocation. 
 
IN HOUSE BENEFITS TO ROLE ARE: 
We offer industry competitive salaries and an attractive benefits package, which includes: 
Contracted 28 days / shifts annual holiday including bank holidays, which increases with service. 
Generous staff discount in the Resort’s boutique and retail offer. 
Employee and family member discount for mid-week residential breaks at The Company resorts. 
Complimentary staff spa facility day on successful completion of probationary period. 
Subsidised meals whilst on duty. 
Discounted Club Membership. 
Childcare voucher scheme. 
Participation in Wider Wallet shopping discount scheme. 
Option to join private healthcare scheme. 
Training and development opportunities. 
 
DUTIES AND RESPONSIBILITIES 
To offer a personal service to all Company Guests and club members that is in keeping with a Champneys resort 
To work in conjunction with the service staff to ensure a high level of service is received by the guest. 
Maintaining clear communication between the Kitchen and all other Departments. 
The preparation and presentation of the breakfast and lunch buffets ensuring it is adequately stocked and well presented for the duration of the services. 
The preparation and presentation of the café and dinner menus ensuring that all items are reasonably stocked and available. 
Maintain & improve standard of service and operating standards, ensuring maximum guest satisfaction 
Through a hands on approach, maintain & improve standard of product, introducing more variety of menus 
Training of team members on section, delegation of tasks to commis and demi chefs – to motivate, coach and team build 
Control departmental food cost expenditure and to minimize food wastage 
Assist other Chefs when necessary and help each other to remain motivated and focused 
To take responsibility and assist the Sous Chef in the absence of the Head Chef 
Responsible for the cleanliness, stock control, organization and standards of the section 
Ensuring hygiene standards of the kitchen are maintained. 
Attend and contribute to any meetings as required. 
Ordering on a daily basis, whilst keeping in mind stock usage, menu planning and business levels and updating the Head Chef on current stock levels. 
To gain a working knowledge of the Company healthy eating philosophy and ensure staff are trained and philosophy is implemented in department 
To be fully aware of the company Food Safety Policy and to implement and monitor all Health and Safety hygiene practices and procedures including temperature checks. 
Attend training courses as required and ensure staff in the department attend. 
To work towards the aims of the Kitchen, Resort and Champneys. 
To be fully conversant with the Resort’s emergency procedures. 
Ensures that health and safety standards are maintained in the kitchen and action/report any hazards as necessary. 
Comply and with all Company Policy and Procedures 
Complete any other reasonable duties as requested by the Senior Management Team. 
 
PERSON SPECIFICATION 
Qualifications 
NVQ 1/2 
Food hygiene certificate level 2 – preferred but not essential as training can be given. 
 
Experience 
Experience of working to the level of chef de Partie 
Previous experience of working in a high quality establishment 
Experience of working with covers of 100+ 
Experience of working with strict Health and Hygiene regimes 
Experience of ordering and stock control 
Developing staff and passing on knowledge and skills 
 
Skills 
Able to work within a team environment and to communicate effectively with all members of the team. 
Able to follow detailed instructions and to produce consistent results 
Able to provide work of a high standard to specified deadlines and timescales - to execute duties with an eye for detail 
Motivational skills to motivate others 
Excellent organisational skills 
Effective communication and interpersonal skills 
Strong customer care 
 
Knowledge and Understanding 
Good understanding of all applicable Health & Safety legislation 
Stock control 
Nutritional and Allergy requirements 
Full understanding of food controls 
 
Other requirements 
A passion for good food and service 
An enthusiasm for the role and for the hospitality and leisure industry in general. 
Flexibility to work shifts including evenings, weekends and public holidays subject to rota and a willingness to extend of change hours and days of work from time to time upon request and subject to operational requirements. 
 
BENEFITS 
We offer industry competitive salaries and an attractive benefits package, which includes: 
Contracted 28 days / shifts annual holiday including bank holidays, which increases with service. 
Generous staff discount in the companies boutique and retail offer. 
Employee and family member discount for mid-week residential breaks at the resorts. 
Complimentary staff spa facility day on successful completion of probationary period. 
Subsidised meals whilst on duty. 
Discounted Club Membership. 
Childcare voucher scheme. 
Participation in Wider Wallet shopping discount scheme. 
Claims Technician 
Reference: 
011.2925 
Location: 
Bedford 
Salary: 
£17.5K 
The company is looking for Claims Technician 
 
An exciting entry level position exists for a bright and enthusiastic person seeking to build a career in the Insurance industry. 
 
As a Claims Technician you will join our Specialty Claims team based in Bedford. You will be assisting the administration of clients’ claims in accordance with the relevant Company and/or Group policies to achieve targets, develop the business and deliver an excellent and comprehensive service. 
 
The successful candidate is likely to be seeking an entry level position where training and development will be given or may already have office based experience and be looking to develop a career in insurance. 
 
This is an ideal opportunity for a confident, personable and hardworking individual to work in a great team whilst gaining valuable experience to progress. 
 
 
Key responsibilities 
Clients 
• Develop strong relationships with divisional teams 
• Respond to the teams’ requirements as appropriate 
• Behave with all clients (both internal and external) fairly and ethically 
 
Administration 
Process claims in accordance with the claims OPM 
Create claims documents when appropriate 
Ensure up to date records are maintained at all times on the company systems 
Interpret instructions and issues arising, and then implement actions according to policies and procedures 
 
 
Compliance 
Ensure compliance with all applicable Group and/or Company policies and procedures 
Ensure correct authorisation is obtained and processes followed when required by the Group and/or Company policies and procedures 
Ensure compliance with legal and regulatory requirements 
Ensure that own performance, HR and T&C records are up to date and meet the Group and/or Company’s requirements 
Maintain accurate records and deal with correspondence appropriately. 
 
Skills & Abilities 
Attention to detail with ability to process information accurately 
Ability to work effectively within a team 
Prioritisation and organisational skills 
Self-motivated 
Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint 
Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders 
Able to undertake and demonstrate competence in technical training, as required by the industry regulator 
Willingness to study for professional examinations. 
 
 
Knowledge & Experience 
Experience not essential, training will be given 
Basic technical knowledge of FCA regulations as they pertain to insurance intermediaries 
Understanding of processes and procedures within the insurance market and the impact this has on the claims process is ideal 
Previous experience of working in a team or customer focused environment would be ideal. 
 
 
Qualifications 
• A level Grade A-C (or equivalent) 
MIG & TIG Welder 
Reference: 
N11.2931 
Location: 
Bedford 
Salary: 
£13.00 per hour 
Job Role 
 
Our client based in Bedford are currently recruiting for experienced MIG and TIG Welder/Fabricators to join their experienced team. This will provide the right individual with the opportunity to join a busy successful independent company, established in the 80’s. 
The company’s manufacturing facility in Bedford occupies 9000 square feet and is equipped with all of the necessary equipment to provide a high quality end product. 
 
Our client is a specialist manufacturer of custom designed and built control panels, equipment enclosures and general sheet metal fabrications. 
Manufactured products include Motor Control Centres, analytical housings and other special items such as Hydraulic Tanks. All of the products are built to customer specification for various environments ranging from industrial through to demanding offshore specifications, all in a range of materials such as stainless steel, mild steel and aluminium. 
BBAK work with Arc and spot welders, have 8 TIG welding machines that are water cooled for thicker materials such as stainless steel, mild steel and aluminium. 
They also have 9 MIG wire fed welding machines especially for mild steel work. These incorporate the latest technology in the form of a Kempi Process 530 Synergic stainless steel wire fed welding machine or 304 and 316 stainless steel. 
 
The company is busy and overtime is available at time and a half. 
 
Job Description 
Welding to high standards 
Working as a team member 
Meeting production targets 
 
Person Specification 
Experience in Welding and Fabrication 
High quality of work 
Experience of reading customer drawings; primarily building stainless steel cabinets of various sizes. The work can vary and is busy 
 
Monday to Friday – 8.00am to 4.30pm @ £13.00 per hour with overtime opportunities at time and a half. 
Saturdays Overtime available - 8.00am – 1.00pm @ £19.50 per hour 
Plus 25 days Holiday entitlement. 
The company supply PPE to include safety boots, googles, and gloves. 
Free onsite parking. 
Information Analyst 
Reference: 
011.2916 
Location: 
Bedford 
Salary: 
£17.5K  
Essential: 
• Excellent English language reading and writing skills 
• Accurate and fast data entry skills 
• Ability to maintain consistent writing styles 
• Excellent attention to detail 
• Methodical, systematic and thorough approach 
• Ability to analyse and detect discrepancies in written data 
• Investigative nature and a questioning mind 
• Excellent organisation skills 
• Excellent presentation skills 
• Good computer skills with experience of using email and the internet 
• Initiative and problem solving skills 
• Team player 
• Ability to work to challenging key performance indicators and team goals. 
 
Desirable: 
• Touch typing skills 
• Foreign languages (French, Spanish, German, Portuguese, Italian) 
• Knowledge of HR industry 
• Experience in an investigative or data-led industry 
 
 
Duties: 
Day to day this person will: 
Accurately and thoroughly transfer large volumes of written and some numerical data from uploaded files (eg, CVs and references) to the company online system, ensuring all information is made available to the client. 
Ensure that all reference information is processed in accordance with client policy 
Detect missing information and any discrepancies in candidate references, chasing up any further information required with the relevant internal teams. 
Identify any gaps in candidates’ career and activity histories. 
Ensure that all transferred data is typed and presented accurately and neatly, paying close attention to grammar, punctuation and spelling. 
Carefully check that the received reference data is from a genuine, approved and verified source, such that clients do not receive bogus references. 
Decide what classification to award the reference in accordance with the companies internal classification policy, amend the check status accordingly and be able to justify the decision. 
Process DVLA checks and UK and international criminal and credit checks. 
Record accurate notes pertaining to the processing of data and any further information required in order to facilitate efficient information sharing and speed up the candidate screening process. 
HR Interviewer 
Reference: 
010.2914 
Location: 
Bedford 
Salary: 
£17.5K 
Our Client is the UK’s leading provider of CV verification and background screening services. We carry out accurate checks on candidates to enable our clients to make informed and rewarding long-term recruitment decisions. 
 
Main Duties 
Contact organisations and individuals to take references that will form part of their pre-employment checks. 
Use of your language skills to communicate with organisations and people from around the world. 
Provide clients with updates on outstanding pre-employment checks 
Working collaboratively with internal teams to improve efficiencies 
 
The Candidate 
Experience in customer service, reception, admin, call centre or sales experience 
Excellent attention to detail 
This is an exciting opportunity to work for a well-established growing organisation, whether you are getting your foot on the career ladder or progressing in your career. 
A full background check is required for this position. This advert is not intended to discriminate on any grounds. 
 
Salary £17.5K 
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